Senior Application Architect
Nami Pay
Total years of experience :16 years, 11 Months
- Responsible to gather high-level business requirements and translate into concrete technical design containing architecture, interface and integrations.
- Perform feasibility analysis, design/re-design operational processes in compliance with enterprise mission & strategy.
- Continuous process optimization using internal checks such as KPI, Benchmarking, GAP analysis as well as through feedback obtained from stakeholders.
- Review change requests and assess potential impact on overall system environment.
- Design and manage databases, automated jobs and services.
- Active participation in application development in a team as well as in individual capacity.
- Manage system integrations with client, vendors and business partners.
- Interacts with executives, SMEs & stakeholders to catch, escalate and resolve their concerns.
• Played the role of a technology professional, part of the business development team striving for technological innovations.
• Managed an 11-month outsourced ERP development program. Responsible for planning, proposal writing, UAT, training & implementation.
• Successfully plan & execute a live Transportation Management System from scratch, including integration with the existing ERP. Key features include order management, fleet management, fleet maintenance, GPS integration, real-time dash boards & reports, resulted in efficient & smooth operations, improved productivity, real-time monitoring, improved customer service, cost-effective planning & execution.
• Architected & implemented a dynamic business process designer to define, design & execute workflows in accordance with SOP’s.
• Analyzed legacy applications, provided recommendations for adaptations/re-development, and lead migration efforts using reverse engineering and custom development techniques.
• IT planning & implementation specialist delivering excellence to each & every division of the business unit. Implements a number of technological systems yielding remarkable results, paving the way for future advancements.
• Analyzed current and projected data needs, resources and systems to plan new or modify current enterprise-level applications. Resolve conflicts from varied user needs. Determine applications requirements and define scope and content of new automated systems.
• Successfully developed & implements POS application tackling operations of 60+ branches of the laundry service division throughout KSA.
• Design, develop & initiate an Order processing system for a newly established sister concern of the company dealing with 5+ star hotels/resorts in around Jeddah & Makkah.
• Provides technical support & service, Conducts training and workshops for the system users.
Key accomplishments :
• Revamp & Re-structured the operational processes drastically, implementing software programs resulting in smooth operation & feasible information.
• Conceptualized, envisioned and empowered an online solution for Sales/ marketing team, automating the operational processes resulting in the availability of reports & statistics in real-time.
• Designed, Developed & Implement an Enterprise Management System with separate modules for each of the departments to manage their transactions as per their respective operational-procedure integrated together, which also serve as the Dynamic Information System for the management.
• Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
• Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
• Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements.
• Identifies opportunities & implement systems that can improve the efficiency of business processes.
• Designed numerous customized report & charts which are useful for the management to analyze, plan & implement the methodologies to achieve the desired target.
• Active participation in the Review & audits performed by the ISO, NSF & SASO. Act as an auditor for internal audits.
• Responsible for the analysis & review of the Company’s Operational procedure, Processes & Documents.
• Engaged as a Team leader & as a Programmer actively involved in the Projects from initial requirement analysis phase up to final implementation at the customer place.
• Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance the existing client systems.
• Investigate and resolve application functionality related issues and provide first level support and troubleshooting.
• Coordinate application development for multiple projects simultaneously.
• Assist in troubleshooting software application issues.
2 month engagement as part of internship training on ERP implementation program.
Received trophy & certificate from Al-Kabir Polytechnic for being topper of the batch from within all engineering branches in final year of studies.
Phy/Chem/Math
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