Sr. Relationship Officer
Emirates Islamic Bank
مجموع سنوات الخبرة :20 years, 5 أشهر
Listening to customer requirements and presenting appropriately to make a sale.
Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
Cold calling to arrange meetings with potential customers to prospect for new business.
Challenging any objections with a view to getting the customer to buy.
Reviewing your own sales performance, aiming to meet or exceed targets.
Gaining a clear understanding of customers' businesses and requirements.
Attending team meeting and sharing best practice with colleagues.
Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates, and develops sales campaigns to accommodate goals of company.
Initiates and coordinates development of action plans to penetrate new markets.
Responsible for the development and performance of all sales activities in assigned market.
Researching, developing and executing new product launches.
Compiling and maintaining a customer database that documents appropriate customer information and contacts
Responsible to manage all the issues in the branch.
Ability to impact sales through coaching, counseling, and influencing others to accomplish desired outcomes.
Compiling and maintaining a customer database that documents appropriate customer information and contacts.
Preparing itineraries and monthly business reports with sufficient detail and in a timely manner.
Managing relationships with suppliers & vendors.
Responsible to buy gold from the companies
Meet and exceed set sales quotas for defined area/region.
Make prospecting an integral part of my regular routine, ensuring new prospects are being added to the sales funnel on an ongoing basis.
Resolved problems and complaints through proper internal channels in a professional manner.
Move the sale through the entire sales process, actively engaging other company resources as necessary to ensure success.
Continually learn about new products and improve selling skills.
Responsible to conduct at least one RTD (round table discussion) activity per quarter in my region.
Responsible for creating product and company images in front of customers by means of their personal and professional care.
Responsible for looking after the different distributors in the territory, solving their problems and generating company business from them.
Generate maximum sales to hit the targets.
Built and maintained positive working relationships with customers.
Strong ability to be a team player.
Excellent listening skills and ability to value other opinions.
In-depth ability to maintain territory and mandatory reports as appropriate.
Kept detailed records of all contacts, which involved database management.
Planned work, schedules and weekly and monthly timetables.
Monitoring and evaluation of sales and organizational work assigned.
Design and implement office and field operating procedure and policies