Irene Guzman, Management Coordinator/Sales Specialist

Irene Guzman

Management Coordinator/Sales Specialist

Flare fitness

Location
Kuwait
Education
Bachelor's degree, Hotel and Restaurant Management
Experience
15 years, 1 Months

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Work Experience

Total years of experience :15 years, 1 Months

Management Coordinator/Sales Specialist at Flare fitness
  • Kuwait - Al Kuwait
  • My current job since April 2017

Responsible in some accounts like handling the website, business proposal, company events, and meetings.

Receptionist/ Cashier at Flare Fitness
  • Kuwait - Al Kuwait
  • April 2015 to April 2017

Answering calls, inquiries and giving information about the facilities and services.

Secretary at Al Rashed Manpower Agenly
  • Kuwait - Hawali
  • April 2014 to April 2015

Answering phone queries, office filing, encoding and correspondent.

Guest Relation Officer at Sheraton Hotel and Towers Kuwait
  • November 2010 to September 2013

Guest Relation Officer Sheraton Hotel and Towers Kuwait November 2010 up to present
Duties and Responsibilities: • Meets and greets arriving guests and bids them farewell as they leave.
• Reviewing the arrival list daily and assist in preparing and distributing welcome amenities.
• Attends promptly to guests inquiries and assist them with their needs.
• Promotes all the facilities of the hotel and knows the surrounding areas when asked for direction.

Front Office Agent at Makati Prime tower suite
  • Philippines
  • February 2010 to October 2010

Front Office Agent Makati Prime Tower Suite February 2010 - October 2010 Makati City Philippines

Receptionist/ Cashier at The Orange Place Hotel
  • March 2009 to January 2010

Receptionist/ Cashier The Orange Place Hotel March 2009 - January 2010 Quezon City Philippines
Duties and Responsibilities: • Answer inquiries and obtain information for general customers, visitors, and other interested guest.
• Provide information regarding activities conducted at the establishment office; location of the department, offices, and other employees within the organization.
• The FRONT DESK is responsible for all office incoming calls, filing, office machine and supplies.
• The primary focus is to process inbound phone calls, maintain office supplies at workable levels and keep all filing current on a daily basis.
• The CASHIER is responsible in terms of money and making reports.

Porter at SM Cinema Department
  • Philippines
  • September 2006 to January 2007

Usher/ Porter SM Cinema Department September 2006 - January 2007 Molino Bacoor Cavite Philippines
Duties and Responsibilities: • Handling customer complaints in case of power shut down.
• Assisting customer to their seats.
• Checking the belongings of the customers before they enter inside the movie house
• Responsible in collecting movie tickets.
• Responsible for the safety of every customer inside the movie house.
Skills and Special Qualification: • Good in OPERA and POS system
• Flexible
• Good communication skills
• Computer literate
• Hard working and fast learner
Certificates and Diploma: • The Luxury Collection Certificate - Brand Identity
• Certificate of Employment SM Group of Company
• Certificate of Completion In-Plant Training Green Valley Hotel and Resort
• Certificate of completion in Institutional Housekeeping
• Certificate of Completion in Hotel and Resort Management
• Certificate of Completion in Food and Beverage Management
• Diploma of Bachelor of Science Hotel and Restaurant Management
Training and Seminar Attended: • Brand Identity
• Fire and Safety
• On the job training

Education

Bachelor's degree, Hotel and Restaurant Management
  • at Sea and Sky College
  • March 2006

• College Level Sea and Sky College San Fernando City Philippines Year 2002-2006

High school or equivalent,
  • at Sta. Maria National High School
  • January 2002

• Secondary Level Sta. Maria National High School Sta. Maria Ilocos Sur Philippines Year 1998-2002

High school or equivalent,
  • at Luna Community School
  • January 1998

• Primary Level Luna Community School Luna Burgos Ilocos Sur Year 1992-1998

Specialties & Skills

Marketing
Admin Assistant
Front Office
Guest Service
COLLECTION
FAST LEARNER
FRONT DESK
OFFICE SUPPLIES
INCOMING CALLS
RECEPTIONIST
CASHIER

Languages

English
Expert

Hobbies

  • reading, singing, and cooking
    Finish my college degree and because of that im helping now my family.