Irene Ndugo, Recruitment Officer

Irene Ndugo

Recruitment Officer

pricewaterhousecoopers

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Human Resources
Experience
19 years, 2 Months

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Work Experience

Total years of experience :19 years, 2 Months

Recruitment Officer at pricewaterhousecoopers
  • United Arab Emirates - Dubai
  • My current job since January 2014

- Creating and posting vacancies
- Screening candidates based on a selection criteria
- Setting up Psychometric testing for candidates and analyse the results
- Managing the candidate database for the entire graduate program
- Arranging as well conducting HR telephone interviews and based on the feedback issue reports
- Conduct and setup assessment centers for qualified candidates
- Manage and oversee partner and business unit interviews
- Drafting offer letters and coordinating with operations upto the induction stage.
- Coordinating the background and reference check process.
- Coordinating the recruitment process from the initial search to hiring.

Snr Human Resources Administrator at AL Nibras Trading LLC
  • United Arab Emirates - Dubai
  • November 2010 to December 2011

 HR & General Administration:

Implement records Management for the HR department
Generate and maintain requisite statutory records related to attendance, overtime and earnings of all workmen ensuring that overtime work and its payment are in accordance with the statutory requirements

Strategic Planning & Execution:

Conceptualize and implement policies for effective management of available human resources
Initiate organizational development activities to maintain a healthy organization

Performance Management:

Manage appraisal process across all levels and establish framework for substantiating performance appraisal system and loyalty programs
Created organizational flow charts and career path reports to evaluate employee compensation information.
Designed the employee performance evaluation process and merit program.
Handle staff payroll through HR Information Systems(HRIS)
Plan, design and formulate departmental programs, policy systems & procedures


Employee Relations:

Build rapport with staff at all levels in order to expand their capabilities to achieve individual as well as organizational goals
Explained human resources policies and procedures to all employees.
Reviewed state laws to confirm and enforce company compliance.
Counsel employees in terms of grievance and conflict handling
Work collaboratively and proactively with all Senior Managers and employees in enhancing operational process improvements and bringing change in practices for better communication, efficiency, costs and attain better service

Recruitment, Training & Development:

Identify manpower requirements and plan/manage the complete recruitment life cycle for sourcing the best talent from diverse sources
Conceive/implement induction programs for employees and regular training to enhance skill sets & multitasking to meet changing environment/technologies
Conceptualize & develop training & development initiatives for improved productivity, capability building and quality enhancement

Business and Quality Coordinator at Time Machine Group
  • United Arab Emirates - Dubai
  • June 2010 to November 2010

 Focal point of all Corporate communications with external business partners
 Operations management of all the business outlets
 Performance Measurement
 Policy development and documentation
 Employee relations and grievances
 Corporate communications with external business partners
 Quality Assurance
 Document Management
 Recruitment, Selection and Training of outlet workforce
 Events Management
 Coordinate closing and signing of upcoming deals for the company.

HR and Administration Officer at African Medical Research Foundation
  • Sudan
  • July 2007 to March 2010

 Coordinate recruitment process, ensuring that all hiring is done in accordance with budget and institutional guidelines
 Drafting of job descriptions according to specific positions
 Manage employee relations programmes to foster an enabling and positive work environment
 Address employee grievances & conflict resolution in accordance labour laws and policies
 Conduct training needs analysis and coordinate with service providers
 Maintain the Human Resource Information System (HRIS) for all employees and ensure that all personnel records are updated;
 Implement country specific HR policies in the areas of Human Resource Management;
 Identify and interpret legal requirements and laws affecting human resources functions and ensure policies, procedures and reporting are in compliance
 Coordinate the performance appraisal, promotions and salary increment processes to ensure effectiveness, compliance and equity within the organization
 Administer benefit programs such as insurance, medical cover, leave etc
 Participate in HR budgets allocations
 Record Management
 Assist in Proposal Writing for donor projects
 Plan and coordinate all trainings conducted in South Sudan
 Provide logistical support for the trainings conducted
 Provide support and consultation to other agencies interested in the trainings offered
 Liase with the government ministries on the various guidelines, and policies in place for trainings
 Maintain a training and development plan, and evaluate the effectiveness annually.
 Keeping staff up to date with training opportunities.
 Responsibility for carrying out in-service training with staff members.

IT/Research Officer at Ministry of Census and Statistics - Government of Southern Sudan
  • Sudan
  • January 2003 to June 2007

 Providing comprehensive and effective IT help desk services to staff members
 Providing technical support and trouble-shooting for installed servers, including implementation of disaster recovery planning and preparing standard procedures for monitoring servers, and ensuring that they are fully operational
 Inventorying and management of all IT equipment that is purchased
 Supervising equipment Preventive maintenance
 Undertake Research, analysis and report writing
 Developing and coordinating Computer Studies and the production of Technical Instruction Document for Training staff and students.


 Assist program managers to develop systematic and realistic monitoring plans that capture quantitative and qualitative data to report on all indicators in proposals
 Act as the Unit focal point for developing, standardizing and deploying survey tools, and other data collection forms to realize the effective use of monitoring plans
 Assist with the implementation of baseline surveys, monitoring and evaluation exercises for programs/projects and impact assessments.
 Develop and maintain analysis for program stakeholders to gauge program impact;
 Train field staff and local partners on the logical framework, data management, data analysis and results-oriented programming, basic surveying and sampling techniques, monitoring and evaluation methods and principles and report writing techniques and requirements relevant donors
 Assist with the documentation and report of assessments and program data.

IT Officer at African Medical Research Foundation
  • Kenya
  • January 2003 to May 2006

 Providing comprehensive and effective IT help desk services to staff members
 Providing technical support and trouble-shooting for installed servers, including implementation of disaster recovery planning and preparing standard procedures for monitoring servers, and ensuring that they are fully operational
 Inventorying and management of all IT equipment that is purchased
 Supervising equipment Preventive maintenance
 Undertake Research, analysis and report writing
 Developing and coordinating Computer Studies and the production of Technical Instruction Document for Training staff and students.

Education

Bachelor's degree, Human Resources
  • at Nairobi University
  • May 2004
Diploma, Diploma in Information Technology
  • at Jommo Kenyatta University of Agriculture and Technology
  • December 2002

Specialties & Skills

Team Management
Administration
Ms Word
Ms Excel
Ms Powerpoint
Photoshop
Ms Pagemaker
SPSS statistical software

Languages

English
Expert
Swahili
Expert