عرفان Banavasi, Application Support Engineer

عرفان Banavasi

Application Support Engineer

MIVB INFORMATION TECHNOLOGY, Hubli

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Electronics and Communication
الخبرات
9 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 11 أشهر

Application Support Engineer في MIVB INFORMATION TECHNOLOGY, Hubli
  • الهند
  • أشغل هذه الوظيفة منذ يناير 2015

MIVB Information Technology offers Human resource software, UAE bank file types converter software and support.
Custom Software development and IT support services to the large number of international clients.
Projects:
• Installation of Web enterprise HR Software on azure cloud platform, installation all the required relevant application
like crystal report, reminder setup and automatic backup utility. Client: Recharge Qatar, QATA
• Installation and configuration of bank file type converter software and setup as per client requirement. Providing
training and support. Client

Customer Support Representative في First Source Limited, Hubli
  • الهند
  • يوليو 2014 إلى ديسمبر 2014

First Source provides business process management to customers in banking and financial services, customer
services, Telcom and media.
Key Responsibilities:
• Resolve compatibility issues and provide support.
• Handling escalated inbound calls.
• Training on how to handle inbound telephone calls
• Obtains client information by answering telephone calls
• Determines eligibility by comparing client information to requirements.
• Accomplishes sales and organization mission by completing related results as needed.
Design Project- Diploma Final Year, March 2012 - July 2012:
• Agricultural Automation.
Modules:
• The 8051 Microprocessor and Embedder system.
• Interfacing with PIC
• LCD Interfacing

الخلفية التعليمية

بكالوريوس, Electronics and Communication
  • في Polytechnic Studies, Bangalore Technology University
  • يناير 2012

الثانوية العامة أو ما يعادلها, Electronics and Communication
  • في Karnataka State board
  • يناير 2009

(Standard 10th ) –

Specialties & Skills

Software Analysis
Software Implementation
Document Control
CRYSTAL REPORTS
CUSTOMER RELATIONS
CUSTOMER SUPPORT
DOCUMENTATION
HUMAN RESOURCES
INFORMATION TECHNOLOGY
NETSCAPE ENTERPRISE SERVER

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الهندية
متمرّس
الأوردو
متمرّس