عرفان سيد, Relationship Manager

عرفان سيد

Relationship Manager

Solyda

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
ماجستير, Marketing Management
الخبرات
25 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :25 years, 6 أشهر

Relationship Manager في Solyda
  • الإمارات العربية المتحدة - دبي
  • يناير 2020 إلى أكتوبر 2020

• Developing a complete financial plan for the customers based on informed impartial analysis of investment options & financial risk profile.
• Wealth & Investment Management for clients to ensure that their investments align with their financial objectives and suitability.

Agency Sales في Union Insurance
  • الإمارات العربية المتحدة - دبي
  • يناير 2019 إلى ديسمبر 2019

• Sales of Insurance, Investment & Savings products
of Union Insurance P.J.S.C.

• Present Investment Opportunities Concepts to
potential customers & investors.

Sales Manager في Team Authentic Commercial Brokers LLC
  • الإمارات العربية المتحدة - دبي
  • مارس 2013 إلى ديسمبر 2018

• Analyze, Understand, Customers 360 degrees financial needs & fulfill with appropriate products,
which includes Assets, Liabilities, Structured Products, Bonds, Mutual Funds, Insurance.
• Arranged & Assisted customers in procuring financial assistance & facilities from Banks, Financial Institutions & Corporates.
• Responsible for the development and maintenance of investment portfolios of New & Existing customers..
• Liasing with various employees across segments & institutions through a revenue model with a view to acquire
new business across segments & products.
• Account management for clients to ensure that their investments align with their financial objectives and suitability

Client Relationship Manager في RAK BANK
  • الإمارات العربية المتحدة - دبي
  • أبريل 2005 إلى فبراير 2013

A complete sales & service profile to manage the wealth of retail & corporate clients of RM’s.
* Third party distribution of Mutual Funds, Structured Products, Investment Savings Plans &
Insurance
to HNIs and corporate clients.
* Responsible for managing diversified portfolios of High Net worth clients.
* Engaged & Involved in developing & structuring products for HNIs.

Sales Manager في BIRLA SUN LIFE INSURANCE
  • الهند
  • يوليو 2003 إلى فبراير 2005

Key responsibility entails selling Life Insurance through distributor banks.
* Handling a team of Insurance Officer’s for Birla Sun Life Insurance.
* Develop & Maintain Channel Partner’s & Delivering on performance/business targets.
* Ensuring delivery standards to customers are maintained by the channel partners.
* Training & Managing sales trainess ( CSR ) of the company & supports training requirements of
sales agents managed by channel partners.
* Resolve day to day operational issues related to customers queries, product sales, claims support.

Sales Leader في AMERICAN EXPRESS BANK
  • الهند
  • سبتمبر 2000 إلى يونيو 2003

Financial Services ).
* Key responsibility entails Acquisition of new business & Relationship Management.
* Marketing of Liability Products, Investment Products, Transaction Accounts & other services of the
bank to HNI’s.
* Build, Deepen, Retained relationships with existing HNI customers & achieved increase share of
wallet with revenues.

Sales Manager في STANDARD CHARTERED BANK –
  • الهند - مومباي
  • أبريل 1995 إلى أغسطس 2000

STANDARD CHARTERED BANK - INDIA. April 1995 - August 2000.

Sales Manager ( Investment Services ).

• Handled a team comprising of Investment Counselors for M.G.Road Branch, Mumbai, India.
• Marketing of Mutual Funds - Debt & Equity, Bonds.
• Liasing with the branch manager & different fund houses for closer sales focus.

Business Manager ( Nominated Accounts ).

• Handled a team comprising of Account Manager’s, BDE’s & Out - Bound Telemarketing Team.
• Relationship Management of a portfolio of customers having INR 1 Mio & above relationship with the bank & sourcing New Relationships of similar profile.

Business Manager - ( Direct Sales ).

• Handled a team comprising of 40 executives & Out-bound telemarketing team.
• Marketing financial schemes of the bank, which include Liabilities, Assets & NRI products.
• Responsible for coaching, monitoring, counseling, motivating, new hire orientation, product training, maintaining &co-ordinating, with sales team & out-bound telemarketing unit.

ACHIEVEMENTS & AWARDS

Awards for 1998:

• Winner of “Grand Slam” contest in 1998.Highest Team achievement of 160% for which received a “Home Theatre System” and citation in appreciation.
• Best Team Manager for the months of January, February, March, May, August, October, Nov.1998.

Awards for 1997:

• Received Digital Diary for Quarterly achievement for Jan - Mar.
• “Creator for the Month” award for May & June.
• Received 5 grams of Gold as Quarterly award for the quarter April - June.
• Received award for being “Creator of the Month”, June ( Highest number of new relationships ).
• Sales Champion for September.
• Winner of Quarterly award “ Century Classic Contest” for the quarter Oct - Dec.

Awards for 1995:

• Received cash award for second highest number of relationships
( April - June, 150 new relationships ).

الخلفية التعليمية

ماجستير, Marketing Management
  • في Mumbai University
  • يناير 2006
بكالوريوس, Chemistry
  • في Mumbai University
  • يناير 1996

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Specialties & Skills

Customer Service Management
Private Banking
Wealth Management
Sales Team Management
Relationship Manager
FINANCIAL
COACHING
COUNSELING
DIRECT MARKETING
EQUITIES
MARKETING
QUALITY

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
الأوردو
متمرّس

التدريب و الشهادات

Workshop on Cohen-Brown’s Pro-active Banking Module. (تدريب)
معهد التدريب:
Standard Chartered Bank Mumbai.
تاريخ الدورة:
October 1998
المدة:
8 ساعات
Standard Chartered Investments Initial Training Program Singapore (تدريب)
معهد التدريب:
Standard Chartered Bank Singapore
تاريخ الدورة:
February 1998
المدة:
36 ساعة
General & Life Insurance (تدريب)
معهد التدريب:
Insurance Regulatory Authority of India
تاريخ الدورة:
January 2003
المدة:
70 ساعة
AMFI - MUTUAL FUND (الشهادة)
تاريخ الدورة:
November 2002
CISI (الشهادة)
تاريخ الدورة:
March 2009

الهوايات

  • CRICKET, LISTENING TO CONTEMPORARY MUSIC & GHAZALS, READING, WATCHING MOVIES.
    •American Express Bank in “Corporate Cricket 7’s” 2001 held in Mumbai ( Jan – March 2001 ). • “Bombay Wanderers Club” for “ K.G.Kanga League Cricket Tournament”( 1992 – 1993 ). • Elphinstone Jr. & Sr. College in Inter – Collegiate Cricket Tournament ( 1991 – 1996 ). • Represented ANZA High School in Inter – School Giles Shield Cricket Tournament( 1989 – 1990 ).