إيرما MEZZAPESA, Facility and logistics Officer

إيرما MEZZAPESA

Facility and logistics Officer

Qatar Airways

البلد
قطر - الدوحة
التعليم
بكالوريوس, Psychology
الخبرات
16 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 11 أشهر

Facility and logistics Officer في Qatar Airways
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ سبتمبر 2017

- Taking care of employees Housing.
- Coordinating with stake holders and maintenance team insuring that property always meets standards.
- Cost management.
-Check ins / check outs / property preparation supervision and inventories.
- Communications with the occupants
- Insuring occupants wellbeing and satisfaction while in company accommodation.
- Building relocation.
- Property inspection and reports.
- Managing move requests.
- Handling conflicts.
- System update and tracker
- Occupants support and maintenance follow up.

Property Management Officer في Hamad International Airport
  • قطر
  • يناير 2016 إلى سبتمبر 2017

Planning and organizing space management (retails, coffee shop, restaurants, offices, counters etc.)
- Deployment of new airport features (coffee and vending machines),
- Property inspection to insure that the Airport meet the requirement and expectation of customers,
- Insure that SOPs are followed at all time by the third party contractors,
- Government Agencies relation,
- HIA tenants’ relation,
- Property management system (oracle) data update and features upgrades,
- HIA subcontractor contracts study and analysis,
- General administrative support, renewal of leases and leasing management.

Founder and Manager في Home Of Plenty Real Estate Brokers
  • الإمارات العربية المتحدة - دبي
  • مارس 2011 إلى يناير 2014

Planning and organizing space management (retails, coffee shop, restaurants, offices, counters etc.)
- Deployment of new airport features (coffee and vending machines),
- Property inspection to insure that the Airport meet the requirement and expectation of customers,
- Insure that SOPs are followed at all time by the third party contractors,
- Government Agencies relation,
- HIA tenants’ relation,
- Property management system (oracle) data update and features upgrades,
- HIA subcontractor contracts study and analysis,
- General administrative support, renewal of leases and leasing management.

Senior Property Consultant في Boutique Consortium Real Estate
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2008 إلى مارس 2011

Company Information: Boutique Consortium: Leasing and selling Real Estate company specialized in Victory Heights- Dubai Sport City.

Duties Include:
 Business Development
 Marketing property listing,
 Building database of buyers, investors and tenants,
 Property registration,
 Property snagging and coordination of the necessary repairs and intervention directly with the developer facility management.
Booking/arranging viewings and showing properties in their best light.
Closing sales and rental’s deals face to face and over the phone,
Facilitating the smooth running of the transaction until legal completion,
 Dealing with owners, tenants, sellers, buyers, bank and mortgage providers, developers, facility managers, contractors, investment group,
General office administration (RERA Standard Forms, breakdown of charges)
 Tenancy contract and Memorandum of Understanding negotiation and redaction,
 Recruitment of sales and rental team.

Achievement:

 Consistently reached and exceeded monthly sales and rentals targets,
 Established and maintained strong client relationships.

Property Negotiator في Nelsons
  • المملكة المتحدة - لندن
  • سبتمبر 2007 إلى أغسطس 2008

Company Information: Nelsons is an independent sales and lettings Estate Agency based in four offices and covering all London areas.

Duties Include:

 Building contact with Landlords and developing a portfolio of Properties.
 Dealing directly with inquiries' in order to match potential Tenant with the right property.
 Booking/arranging viewings and showing properties in their best light.
 Closing the deals.

Achievement:

 Consistently reached and exceeded targets

Customer Service Representative في Dash
  • استراليا
  • نوفمبر 2006 إلى أغسطس 2007

Company Information: Dynamic ladies fashion boutique located in Town Hall.

Duties include:
 Ensuring that the customers receive an adequate level of service.
 Interacting with customers to provide information.
 Handling complaints face to face or over the phone and offering possible solutions.

Assistant psychologist في Hospital Fleyriat
  • فرنسا
  • يناير 2005 إلى مارس 2006

Company information Community hospital/medical centre/clinic

Duties Include
 Undertaking assessments of children using IQtest, observation, drawing, free play…
 Collecting data and information on the case and situation of the patient and interpreting with the psychologist.
 Support of the patient and the families.
 Discuss and provide with the psychologist a therapy appropriate

Achievement
 I acquired the qualities essentials required to work within interaction and in any social service organization. I learnt how to gain the time, the trust and enough confidence of the patient.

الخلفية التعليمية

بكالوريوس, Psychology
  • في University Lumière Lyon II
  • يوليو 2006

Degree in Psychology University Lumiere, Lyon2 (France)

بكالوريوس, Education Science
  • في University Lumière Lyon II
  • يوليو 2005

Diplôma in Education sciences University Lumiere, Lyon2(France)

دبلوم, Sciences Spacialisation in Math
  • في Lycée Edgard Quinet
  • يوليو 2003

2003 Baccalauréat Scientifique spécialité mathématiques (Diplôma in Sciences) Lycée Edgare Quinet 0100 Bourg en Bresse

الثانوية العامة أو ما يعادلها, General
  • في Collège Léon Comas
  • يوليو 2000

Brevet des Collèges(High School Certificate) Leon Comas 01330 Villars les Dombes

Specialties & Skills

Administration
Psychology
Science
Education
Analytical/Research Skills
Leadership/Management Skills
Computer/Technical Literacy
Communication and Interpersonal Abilities
Creativity

اللغات

الفرنسية
متمرّس
الانجليزية
متمرّس
الايطالية
متوسط

التدريب و الشهادات

RERA Certificate phase 2 (الشهادة)
تاريخ الدورة:
March 2013
صالحة لغاية:
January 9999
RERA Certificate phase 1 (الشهادة)
تاريخ الدورة:
January 2010
صالحة لغاية:
January 9999

الهوايات

  • Family, Art, Music, Ballet, Travel, and more