Irshad Kaptan, Manager Admin & HR

Irshad Kaptan

Manager Admin & HR

National Cleaning Company (KSC) HWTC-QP Project

Location
Qatar
Education
Master's degree, Information Technology
Experience
19 years, 3 Months

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Work Experience

Total years of experience :19 years, 3 Months

Manager Admin & HR at National Cleaning Company (KSC) HWTC-QP Project
  • Qatar - Doha
  • My current job since September 2014

• Analyze wages & salary reports and data to determine competitive compensation plan.
• Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation & employee benefits.
• Consults legal counsel to ensure that policies comply with federal & state law.
• Develops and maintains a human resources system that meets top management information needs.
• Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.
• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
• Writes and delivers presentations to corporate officers or government officials regarding human resources policies and practices.
• Recruits, interviews, tests, and selects employees to fill vacant positions.
• Plans and conducts new employee orientation to foster positive attitude toward Company goals.
• Keeps records of benefits plans participation such as insurance, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.
• Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
• Advises management in appropriate resolution of employee relations issues.
• Responds to inquiries regarding policies, procedures, and programs.
• Administers performance review program to ensure effectiveness, compliance, and equity within organization. Administers salary administration program to ensure compliance and equity within organization.
• Administers benefits programs such as life, health, and dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.
• Investigates accidents and prepares reports for insurance carrier. Coordinates Safety Committee meetings and acts as Safety Head.
• Conducts wage surveys within labor market to determine competitive wage rate.
• Prepares budget of human resources operations.
• Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
• Prepares reports and recommends procedures to reduce absenteeism and turnover.
• Represents organization at personnel-related hearings and investigations.
• Contracts with outside suppliers to provide employee services, such as temporary employees, search firms, or relocation services.
• Handling payroll including statutory deductions, end service & vacation settlement.
• Able to handle matters related to expatriate applications.
• Coordinate flight and hotel bookings.
• Assist in tendering process, sourcing out suppliers / facilities / services.
• Any other ad-hoc administrative jobs assigned from time to time.

Logistic & Services Coordinator (SATORP Project) at Al-Yusr Townsend & Bottum Co. (AYTB)
  • Saudi Arabia - Jubail
  • February 2013 to June 2014

• Prepare logistic plans to support all relevant operations within the project.
• Establish & maintain project offices sufficient to support their needs and in full compliance with security & other regulations.
• Overseas recruitment of stores handling staff and office support staff members as required in respective regions.
• Coordination of the payment of all logistics staff under direct supervision.
• Assistance in provision of logistics support to other staff by arranging land and air travels including arrangement of security clearance for daily/ weekly missions.
• Maintenance of equipments & vehicles inventory.
• Management of project transport requirements; assign duties to drivers ensuring timely services, issuing fuel recording log books and maintenance and repair / recovery of vehicles.
• Management of project employee’s accommodation, transportation & food facilities.
• Maintenance of accurate store records and accounts through sound audit and stock-take procedures.
• Perform others duties as required by Project or Project Manager.

Administration Manager at PNP Group Pvt. Ltd.
  • India - Mumbai
  • January 2012 to January 2013

• Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
• Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
• Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
• Provides historical reference by developing and utilizing filing and retrieval systems.
• Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
• Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.
• Contributes to team effort by accomplishing related results as needed.
• Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
• Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.

Administrator / Document Controller (Projects) at NITCO s.p.a
  • Qatar - Doha
  • December 2007 to December 2011

• Assisted administrative managers & HR manager in performing the daily activities of the organization
• Supervised and monitored administrative staff in their day-to- day tasks
• Responsible for maintaining good rapport with employees and client
• Handled the tasks of providing innovative strategies and plans for the development of the organization
• Responsible for hiring and training new administrative support personnel
• Responsible for handling special projects under the instructions of executive staff
• Handled the tasks of scheduling, organizing meetings and confirming appointments
• Coordinates with the representatives of the department in disseminating and collecting information
• Ensured that basic requirements of the office like phones, front office desk coverage and filing are met

Admin Officer / Company Representative for Central Excise at SeaSpray Aluminium Boats "India" Pvt. Ltd.
  • India - Mumbai
  • November 2004 to October 2007

• Recruited to perform wide-ranging management duties with strong emphasis on employee recruitment, training and development.
• Successfully manage and train 20+ employees.
• Tasked with comprehensive recruitment, T&D and employee relations responsibilities.
• Deliver regular employee performance appraisals to upgrade and enhance personnel performance.
• Responsible for handling all correspondence & legal documents of Central Excise for 100% EOU Unit.
• Responsible for renewing Security Bond of Import & Export for 100% EOU Unit.

Education

Master's degree, Information Technology
  • at Jamia Milia Islamia University
  • July 2004
Diploma, Computer Application & Programing
  • at TATA Infotech
  • June 2000
Bachelor's degree, Chimistry
  • at Mumbai University
  • June 1999

Specialties & Skills

Microsoft Office
Staff Scheduling
Administrative Support
Administrative Organization
Typing Speed 50WPM
MS Office (Word, Excel, PowerPoint & Access)
Adobe Photoshop

Languages

English
Expert
Hindi
Expert
Marathi
Expert
Urdu
Intermediate