irshad ponnankai kallukettu valappil, Assistant IT Officer

irshad ponnankai kallukettu valappil

Assistant IT Officer

International Community School

Location
United Arab Emirates - Abu Dhabi
Education
High school or equivalent, Diploma in Computer Hardware and Networking
Experience
15 years, 2 Months

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Work Experience

Total years of experience :15 years, 2 Months

Assistant IT Officer at International Community School
  • United Arab Emirates - Abu Dhabi
  • My current job since September 2012

Solid knowledge in Time Table, VPN, CCTV, Avaya IP office, Email system, School management system, Epo server, Wi-Fi Access points, MS office, Server implementation and Planning, Access control /finger print system, Website administration, social media publishing and marketing (all implemented in ICS)

Assistant IT Officer at EMKE GROUP
  • United Arab Emirates - Abu Dhabi
  • February 2011 to August 2012

❖ Introducing new computer systems into current setups for optimum IT functions.
❖ Troubleshooting IT systems when there is an issue reported by computer users.
❖ Performing a check to make sure all systems are working fine and up to date.
❖ Administering the creation, operation, modification, and deletion of username and passwords of employees in the system.
❖ Implementing security software and tools to ensure maximum security from outside threats.
❖ Carrying out data backups and administration.
❖ Installing and maintaining software updates periodically.

Assistant IT Officer at Cosmo Associates
  • India
  • March 2009 to January 2011

❖ Introducing new computer systems into current setups for optimum IT functions.
❖ Troubleshooting IT systems when there is an issue reported by computer users.
❖ Performing a check to make sure all systems are working fine and up to date.
❖ Administering the creation, operation, modification, and deletion of username and passwords of employees in the system.
❖ Implementing security software and tools to ensure maximum security from outside threats.
❖ Carrying out data backups and administration.
❖ Installing and maintaining software updates periodically.

Education

High school or equivalent, Diploma in Computer Hardware and Networking
  • at GOVT HSS PUZHATHI
  • January 2009

1. (HSC) Higher Secondary Certificate KERALA, India. 2. S.S.L.C.Govt of kerala, india 3. M C S E 4. Diploma in Computer Hardware and Networking Personal Abilities ❖ Excellent Positive attitude and a good team player. ❖ Easily adjustable to any work environment and flexible working hours. ❖ Enthusiastic and believe in quality work. ❖ Able to work under pressure. ❖ Hardworking, energetic and creative. ❖ Good problem solving abilities.

Specialties & Skills

Customer Relations
Service Coordination
Computer Hardware Troubleshooting
Complaints Handling
CUSTOMER RELATIONS
CUSTOMER SERVICE
wireless network configurations
Maintaining Server
Working knowledge of all Microsoft Office packages
Maintenance and repairing of PC

Languages

Hindi
Expert
Malayalam
Expert
Arabic
Intermediate
English
Expert

Training and Certifications

For Assistant IT Officer (Training)
Training Institute:
Cosmo Associates
Date Attended:
March 2009