Irvin Agustin

Work Experience

SAUDI SERVICES CO. LTD.
Secretary - January 2012 - January 2014

Responsible in providing an efficient and professional administrative and clerical services to colleagues and managers to facilitate proper operation of the office.

 Operations on SAP Business One for Logistic.
 Maintaining files for easy retrieval, storage or reproduce records documents and reports.
 Arrange Booking for travel, reservations and responsible for the company's couriers.
 Handling requests for information and data.
 Circulating documents via post and email.
 Maintain office supplies and coordinate repairs to office equipment’s.
 Checking stationery levels and ordering new supplies.
 Handling petty cash for everyday expenses.
 Answers phone, direct calls, receiving fax mails and respond with polite manner.
 Sorting incoming Fax and Emails to be distributed accordingly.
 Opening, copying and circulating incoming post or memorandums.
 Read and respond to all correspondence & inquiries.

Work Experiences

SAUDI OGER LTD. (SAUDI ARAMCO PROJECT)
Computer Operator/Secretary - October 2008 -July 2010

• Provided Support and do all clerical and secretarial jobs at the office of Multi-Craft Foreman.
• Maintain all the personal records of employees such as vacation leave, business trips, ID renewals, and seminars.
• Gate pass initiator for all materials/equipment coming in and out using SAUDI ARAMCO SAP System.
• Responsible in providing weekly, monthly and yearly reports and serves as a unit Time Keeper.
• Operation and safety handling of quality photocopy machine and facsimile as well as Multi-line telephone controlling documentation and filing.

 Provided effective and consistent technical support. Researched technical solutions.
 Responsible for publishing and maintaining technical support webpage.
 Provided technical support for the production division of the manufacturing facility.
 Developed and installed operating systems.
 Responsible for the repair and maintenance of computer hardware.
 Provided assistance at the in-house helpdesk providing technical support by phone and in person to the facilities staff.
 Responsible for loading new software and systems on existing equipment.
 Tested systems to ensure the elimination of bugs or viruses.
 Responsible in performing troubleshooting activities prior to the implementation of new systems.
 Assisted the technicians with the installation of software, modems and drives.
 Provide technical telephone support to correct software and hardware problems.
 Responsible for installing, trouble shooting, backup, configuration, security, upgrade, recovery etc.
 Done duties such as implementation, documentation of LAN/ WAN network system.
 Responsible for collecting data and implement operating system upgrades.

Work Experiences

GLADES INTERNATIONAL CORPORATION
Production Operator - September 2003 - February 2004

• Performed a 24/7 machine operation.
• Responsible for the assurance of good quality products being produced.
• Maintaining cleanliness and safety of the machine at the end of shift.
• Helping co-production operators during their unavailability. Includes inventory on productions.