Isaac Ch

• Established and managed end-to-end operations of a pre-owned car sales and service business, including sourcing,
pricing, and inventory management.
• Built and maintained customer acquisition channels through online listings, referrals, and local marketing strategies,
improving sales reach and conversion.
• Handled end-to-end sales lifecycle, including vehicle inspection coordination, negotiation, documentation, and ownership
transfer processes.
• Developed vendor relationships with service centres, financiers, and insurance providers to ensure smooth transaction
support and after-sales service.

Laundering (AML) / Know Customer (KYC)
• Review and monitor customer transactions to detect possible money laundering, fraud, sanctions breaches, and terrorist
financing risks.
• Check payment activity using a risk-based approach to identify unusual or suspicious behaviour.
• Investigate alerts from transaction monitoring systems and validate findings using tools like World-Check and global
payment platforms.
• Analyse transaction patterns to spot risks, trends, and suspicious financial activity.
• Escalate cases with potential compliance issues and prepare Suspicious Activity Reports (SAR) / Unusual Activity Reports
(UAR) for regulatory reporting.
• Monitor wire transfers linked to OFAC guidelines and flag any suspicious or non-compliant transactions.
• Support smooth payment processing while ensuring full compliance with AML and sanctions regulations.