Branch Customer Service Executive
Emirates Driving Institute
Total years of experience :11 years, 7 Months
Ensure the branch operates within in the guidelines of the compliance policy and the appropriate procedures.
Responsible for the start up and overall operation of a new branch for the company o Promoting the new brand through effective marketing activities, thereby spreading customer awareness, cascading into increased foot-falls and their consequent conversion
o Driving and maximizing the sales and profitability of the store to achieve growth o Maximizing sales through effective merchandising o Organising, preparing and arranging promotional materials and displays o Training | leading | motivating the team to achieve the desired targets o Maintaining accurate statistical and financial records o Managing the handling customer complaints and other requests pertaining to quality of service.
Master of Business Administration from University Institute Of Wales Cardiff, UK
Postgraduate Diploma In Business Management from London School For Commerce, London, UK
Bachelor of Business Management, Kannur University, Kerala, India
