Engagement Director
JAGGAER / Tejari
Total years of experience :19 years, 0 Months
Leading the professional services function to enable next level organizational growth. My key achievements include:
• Successfully overseeing 90+ deployments of innovative procurement solutions & digital transformation projects for global brands, governments & SME’s
• Establishing institutionalized processes, standards, systems & structures for enabling rapid growth beyond a traditionally UAE focused business, across MENA & Pakistan
• Considerably boosting team engagement, productivity & morale by leading, developing & managing a talented group of 25 pre-sales, product, project, implementation as well as post-implementation consultants
Establishing a $2.5 million annual portfolio; selling, implementing & account managing transformative technology solution deployments for procurement organizations. My key achievements included:
• Building trust based relationships with new & existing clients, meeting or exceeding ROI commitments, & demonstrating a full understanding of their current & future business needs
• Leading cross-functional project delivery teams through innovative procurement solution deployments for strategic clients
• Developing a sustainable business growth model by managing strategically positioned partners across MENA & Pakistan
• Establishing credibility & market awareness by presenting procurement related thought leadership content at various industry conferences & practitioner networking events
• Mentoring, developing & people managing a team of 10 commercial as well as project delivery individuals
Responsible for client success through technology implementations of procurement/ spend management capabilities, & related consulting services. My key achievements included:
• Overseeing multiple & highly complex implementation programs including all activities in the project delivery framework from planning, design & delivery through to change management & Business As Usual support
• Streamlining client procurement processes in order to increase efficiency & cost-effectiveness while eliminating non-value-add activities by providing sound advice/ best-practice recommendations to clients
• Providing quality business, process, technical & commercial deliverables related to specific client procurement activities through various consultancy engagements
• Developing sourcing plans & supporting clients in analyzing spend as a means to optimize cost & mitigate supply risk, while maintaining/ improving supply quality & service delivery
Responsible for category & strategic supplier relations, driving continuous improvement initiatives as well as developing RFx’s, negotiating contracts & aligning Atlantic Lottery (AL) with Supply Chain Management (SCM) best practices. My key achievements included:
• Obtaining best-in-class service levels & mitigating supply risk by developing & managing AL’s Category & Strategic Supplier Management program, ensuring it is well understood & integrated within SCM, the business & the supplier community
• Transforming process operations away from manual, labor intensive & non-value-add practices by managing & rolling out a business wide online requisitioning solution
• Providing technical expertise to the business during RFx design, & mentoring the SCM team on negotiation strategies, while ensuring integrity of AL’s Procurement Policy
• Reducing overall costs by strategic sourcing key direct components from responsible & reliable offshore partners
• Improving team, individual, & employee engagement through mentoring, objective setting & managing performance of direct reports
Responsible for leading strategic sourcing & category management of $30 million annual direct spend with savings between 15% - 25%, as well as CAPEX & several indirect categories including MRO, Facilities Management, General Services & Printing. My key achievements included:
• Driving cost savings & ensuring a continuous supply of direct materials such as aluminum extrusion, brass products, plastics & glass from North America & overseas sources
• Establishing a product innovation team with Operations and R&D, to maintain a competitive advantage, through a focused expansion of new supply sources & supplier development
• Optimizing inventory levels as well as forward planning demand forecasts through segmentation, JIT, Consignment & VMI, in collaboration with Sales & Planning
• Enhancing working capital & optimizing supplier payments by aligning closely with Accounts Payables
• Increasing contribution margin by continuously managing standard costing with Finance
• Streamlining processes & managing ERP as the Super User for Oracle Purchasing
Worked for 2 work terms in Supply Chain Management with the Purchasing Department at the J.D. Irving, Limited Head Office. My key achievements included:
• Leading a Six Sigma project to streamline the MRO Group contract management process
• Negotiating inter-company agreements including Group PPE, IT Consumables, as well as largest MRO supply contract for the sawmills in the United States
• Successfully managing the Sourcing & P2P process for assigned categories
• Achieved the highest consecutive monthly cost savings & conducted more reverse auctions for a student at the J.D. Irving, Ltd. Purchasing Group
• Awarded UNB Co-op Student of the Year for job & academic performance as well as particular contributions to the organization & the community
My professional designation, the MCIPS is awarded from the Chartered Institute of Purchasing and Supply (CIPS) and is the most recognized designation for supply chain management professionals around the world.
My professional designation, the SCMP awarded from the Purchasing Management Association of Canada (PMAC) is the highest and most prestegious designation awarded to supply chain management professionals in Canada
-2006 Graduating Student Leader recognition award -Silver Medal Winners at the 2006 Atlantic Baptist University Business Case Competition -2004 University of New Brunswick (UNB), Saint John Co-op Student of the Year -Golden Key Honors Society Member -Selected to represent UNB Saint John at the APEX 2006 Conference -Achieved position on Dean’s List at UNB Saint John and the American College in Dubai
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