ISHARA WEERASINGHE, Sales coordinator

ISHARA WEERASINGHE

Sales coordinator

Fortune shipping and logistics LLC

البلد
الإمارات العربية المتحدة - دبي
التعليم
الثانوية العامة أو ما يعادلها, Advance Level
الخبرات
14 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 9 أشهر

Sales coordinator في Fortune shipping and logistics LLC
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مارس 2016
Customer service agent في Dubai Metro/SERCO LTD
  • الإمارات العربية المتحدة - دبي
  • أبريل 2011 إلى مارس 2016

Supervises and coordinates activities of workers engaged in selling tickets and checking baggage at railroad station not served by STATION MANAGER

Monitoring and maintaining station operational status and to ensure the safety and comfort of passenger movement within the station premises

Facilitated excellent customer service to passengers thereby ensuring customer expectations are not only met but exceeded.

comply fully with procedures and instructions instructed as part of the certified training and instructions

Tele Caller في SOS Children's villages
  • سريلانكا - كولومبوا 1
  • نوفمبر 2010 إلى مارس 2011

Managing and updating database to record donor contact and preference information

Making risk analyses and balancing time-cost ratios to focus effort on the most appropriate fundraising activities with the highest chance of success.

Developing and coordinating web-based fundraising, online auction and merchandise sales.

Developing new and imaginative fundraising activities, many of which involve organizing events. Organizing traditional activities, such as sponsored outdoor events and house-to-house collection of donated goods and money.

Shipping Assistant في Elsteel (Pvt) Ltd
  • سريلانكا - كاتوناياكي
  • سبتمبر 2009 إلى أكتوبر 2010

Assist and evaluate needs with shipping points, weight and freight permits, and other information needed

Coordinate with carriers and freight forwarders to schedule pick-up of goods

Shipping export/Import documentation BL/Certificate of Origin, Packing lists, insurance certificate, opening LC etc

Maintaining shipping station are in working order and stocks with material.

Notifies consignee of shipments arrival and coordinates shipment information to the other officers or agents

Receptionist في Shell Gas Lanka
  • سريلانكا - كولومبوا 3
  • أغسطس 2009 إلى أغسطس 2010

Greets and announces visitors

Coordinates transportation for Employees and visitors Updates and prepares the Monthly Attendance Reports

Upon HR approval other requested duties in HR department

Handling conference rooms/meetings rooms etc

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Advance Level
  • في LAKPAHANA ADVENTIST COLLEGE
  • أغسطس 2008

Specialties & Skills

Data Entry
Front Office
Documentation
Telecommunications
Customer Service
time management
communication
customer complaint handling
customer relationships
computer
team work

اللغات

الانجليزية
متمرّس
التاميلية
متوسط

التدريب و الشهادات

Excellence Award for the consistent delivery of World Class customer Service, (الشهادة)
تاريخ الدورة:
February 2015
Excellence Award for the consistent delivery of World Class customer Service, (الشهادة)
تاريخ الدورة:
January 2015
Certificate of Recognition for achieving Perfect Attendance (الشهادة)
تاريخ الدورة:
November 2013
Excellence Award for the consistent delivery of World Class customer Service, (الشهادة)
تاريخ الدورة:
April 2014

الهوايات

  • Music/Dancing/Travelling