Ishtiaq Khurshid, Senior Project Manager  / Head of PMO

Ishtiaq Khurshid

Senior Project Manager / Head of PMO

Techaccess Pakistan

Location
Pakistan
Education
Master's degree, IT & Communications
Experience
19 years, 5 Months

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Work Experience

Total years of experience :19 years, 5 Months

Senior Project Manager / Head of PMO at Techaccess Pakistan
  • Pakistan - Islamabad
  • My current job since January 2022

Manage day to day operational activities for a portfolio of projects across various internal functional departments for Organization’s ongoing consulting DTS projects for banking Sector.
Responsible for looking after the PMO team including PM and Coordinators to maintain the PMO KPI for portfolio of projects.
Recommend improvements to established procedures and processes within PMO, monitoring of the implemented processes and identify and resolve the gaps.
Managing the project expectations with team members and other stakeholders, including the customer project manager, through regular and proactively scheduled meetings.
Facilitate in Defining the client’s needs within the context of their business requirements and help to assess the opportunities, benefits, risks and success factors of a potential solution.
Responsible for End to End successful Project delivery in a matrix resource environment for agreed deliverables, Tracking of overall Project progress.
Oversee and management of equipment installation and coordination of technical teams for It infrastructure and Data center Projects.
Identify processes and propose actions to improve project outcomes based on observations of all project stakeholders including client & Internal

Senior Project Manager at Ora-Tech Systems Ltd
  • Pakistan - Islamabad
  • April 2020 to January 2022

Complete Project Owner for ERP Deployment, provides leadership in the business cycle,
implementing ERP strategies and ensuring the flow of operations.
Developed business case outlined projected business benefits. Project Lead for
analyzing the business requirements from the business users and helped the business
team to prepare the Blueprints and Process Flow diagrams for further customization.
Project Management for planning, scoping, issue maintenance, and status reporting for
the project, testing, and Cutover management for Oracle ERP deployment.
Perform needs assessment, content, knowledge management, and curriculum
development. understands the client needs and, validate Business needs to develop
milestones, develop migration, testing plans, and methodology.
Coordinate internal resources and third parties/vendors for the flawless execution of

Senior Project Manager at LMKT
  • Pakistan - Lahore
  • August 2016 to April 2020

• Working as the key authority and point of contact for project development concepts, & Project deployment, Monitoring strategy.
• Accountable for managing the delivery of critical projects (ICT), Primarily Responsible for Managing Company’s strategic Projects for ICT deployment.
• Managing stake holders, Project Activities and keeping the objectives on Track.
• Develop and implement project implementation and communication strategy.
• Define, Produce and review product requirements documents (PRD) and make necessary recommendations to expand product base and vision.
• Accountable for the creation of user stories in collaboration with product owner, and acceptance criteria. Utilise story mapping techniques to inform the creation of release plans, with a strong bias towards incremental delivery and iteration.
• Evaluate & help in maintaining the third-party capabilities that provide viable product solutions. Negotiate contracts and manage vendor relationships
• Develop and implement technology, ICT process and SOP’s and to identify cross functional work processes, hand offs, dependencies and information needs and flow and how these will be supported by new technologies.
• Develop and implement effective communication strategy between key stake holders of the project
• Identify the risks and develop risk mitigation plan and strategy. Develop and implement the contingency plans where required

Technical Project Manager at Interactive Group
  • Pakistan - Islamabad
  • July 2015 to March 2016

Proactively creates and establishes regular meetings with key stakeholders
Plans, manages, and delivers projects with allocated resources, often negotiating with others
Recognizes cross-functional team requirements and ensures and solicits input as required
Works on multiple projects
Serves as a consultant to multiple managers, engineers and others
Proposes and participates in strategic planning for network capacity, development, and implementation
Identifies and propose the solution for the risks involved in the ongoing projects including critical sites, Projects
Works with Engineering to prioritize fixes
Responsible for planning and deployment of projects ( IT/Telecom)
Preparing Project Initiation documentation
Coordinating with Customers of Different locations & projects to complete sites in given time line.
Team planning
Customer interfacing to solve the issues related to sites
Planning for ATs of sites with customer
Coordinating with the commercial department for invoicing.
Maintaining Project Trackers & Different Reports
Analyzing of Projects feasibility and ongoing project progress.

Asst Manager Comms at InterActiveGroup of companies
  • Pakistan - Lahore
  • May 2009 to June 2015

Project Management for ongoing roll out
Development of strategic plans and road maps
Critical reviews of supplier network planning programs
Advise on dimensioning and planning
Define and implement required processes and procedures
Managing team of 19 engineers for implementation and O&M
Network site surveys and planning
Network Planning and designing for Network
Independent audit to examine network performance with respect to agreed KPIs
Coordination with client for smooth project running

BSS & Transmission Engineer at Telenor Pakistan
  • Pakistan - Multan
  • April 2008 to April 2009

Worked as BSS & Transmission Engineer at Telenor Pakistan
Installation and testing of SIEMENS SBS abd BSC equipment
Installation & Testing of Transmission Equipment including HIT7070, SRALDX
Responsible for th impolimentation work for BSS and Transmission
Supervision od the installation of New BTS sites in the region
Reporting of ongoing project Progress to the Managers
Responsible for the Training of the Sub Con to nstall the equipment according to standard

BSS Engineer at Huawei Technologies Pakistan Limited
  • Pakistan
  • November 2006 to April 2008

• Working as O&M engineer in North region of Pakistan (Ufone Project)
• Responsible for Network Performance monitoring & traffic Monitoring and Alarm Handling
• Managed a team of 3 engineers and trained them on Huawei Equipment making a team of O&M in North region
• Solve more then 60% of the region’s problems in 2 months out of 430 problems.
• Configuration and commissioning of BTS.
• Configuration and troubleshooting of Microwave Equipment
• Configuration troubleshooting of PCU (GPRS)
• Operation & Maintenance of the Network elements (BTS/BSC) and OMC-R including Fault Management / Alarm Management / Configuration Mgt & Network Performance Mgt.
• Conduct site surveys, Install, Commission and configure BSS (BTS / BSC) equipment.
• BSC Running Diagnosis.
• Software up gradation
• Providing the BTS, BSC technical support.
• Responsible for the team working of engineer and technicians
• Supervising work for BTS installation for Huawei BTS3012 for
Ufone project

BSS Engineer at IMIC Pvt Limited
  • Pakistan
  • May 2004 to July 2006

Responsible for the team working of engineer and technicians
Supervising work for BTS installation
Installation of complete BTS equipment
Site survey prior to equipment Installation for complete and
partial RFI
Commissioning and connectivity of BTS to the local BSC
Site Survey for civil work before installation of Equipment
Maintaining the quality of work for the installation of new site
for Project According to the Client Requirements.

Education

Master's degree, IT & Communications
  • at Hamdard University
  • December 2003

I got 69% and studied the following subjects during my studies, Satellite systems & communications,

Master's degree, Computer science
  • at Hamdard University
  • June 2001

I got 70% and Final Project was Research work In WAP Creating STOCK ALERT system for Stock Exchange

Specialties & Skills

Team Management
Network Design
Project Management
Technical Reports
Complete Knowledge of GSM systems
Comprehensive Kowledge of Radio Networks
Project budget managment
Project Management ,
Team Managment
Project Schedule Management

Languages

English
Expert
Urdu
Expert

Memberships

PMI
  • Profesional
  • October 2017

Training and Certifications

Program Management Profesional (PgMP) (Certificate)
Date Attended:
November 2023
Valid Until:
November 2026
Software Processes and Agile Practices (Certificate)
Date Attended:
October 2019
Scrum Fundamentals Certified (Certificate)
Date Attended:
November 2019
Project Management Profesional (PMP) (Certificate)
Date Attended:
July 2021
Valid Until:
July 2024