Ishtikar Alam, Assistant Sales Manager

Ishtikar Alam

Assistant Sales Manager

Amana Takaful PLC

Location
Sri Lanka
Education
High school or equivalent, Arts Stream
Experience
23 years, 2 Months

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Work Experience

Total years of experience :23 years, 2 Months

Assistant Sales Manager at Amana Takaful PLC
  • Sri Lanka - Dehiwala-Mount Lavinia
  • My current job since May 2014

Identified a niche market segment which is a total insurance solution for lower income categories through market research for new product possibilities as a part of the company’s Strategy & Planning team.
Actively took part in designing, implementing and promoting a product for the above niche market (Micro Takaful) together with the
senior management.
Achieved a total revenue of Rs.8mn within the first year of launching the product which is the highest revenue recorded in the western province and was awarded the “Best Achiever” for the year 2014-
15.
Assumed a lead role in Client & Team meetings due to strengths in presentation and negotiation skills, and helped to attract major client accounts.

Fitness Trainer at Sri Lanka Foudation
  • Sri Lanka - Colombo 7
  • My current job since April 2014

Evaluate fitness needs and conduct specific training programs for national players referred by the Sri Lanka Ministry of Sports for sports such as Rugby, Football, Boxing, etc. (Part time, contract basis employment)

Fitness Trainer at Grand Fitness Kingdom
  • Sri Lanka - Moratuwa
  • My current job since March 2013

I work part time at Grand Fitness Kingdom apart from my full time employment at Amana Takaful PLC. I design & implement personalized exercise and diet programs according to the condition and the requirements of the clients who come to the gym. Further I carry out power lifting and body building programs for specific clients.

Physical Fitness Trainer at Amana Takaful PLC
  • Sri Lanka - Dehiwala-Mount Lavinia
  • June 2012 to November 2016

Providing powerlifting training for company Rugby players and conduct special training programs for Foot Ball, Basket Ball and Cricket Players of the company. Further I carry out routine physical fitness workouts for office staff and other interested employees apart from my full time duties as an Assistant Manager At Amana Takaful PLC.

Assistant Coach at Sri Lanka Rugby Football Union
  • Sri Lanka - Colombo 7
  • October 2015 to September 2016

I coached the National Rugby Team for Asian 7’s, Hong Kong 7’S rugby tournament and other local tournaments during my part time employment.

Team Leader at Amana Takaful PLC
  • Sri Lanka
  • June 2012 to April 2014

Handled a team of 10 insurance representatives and trained & guided them to achieve both team and individual targets while focusing on the quality of service provided.
Recorded an individual revenue of Rs. 3, 000, 000 within the first month of appointment as Team Manager by cultivating positive relationships with customers.
Team recognition for the year 2013 as the Best Team in terms of customer servicing vs. revenue generation within the group.
Expanded the client base by 60% in two years by consistently delivering goal-surpassing marketing results and ensuring complete client satisfaction.
Actively participated and assisted the team in conceptualizing and executing marketing campaigns in countries such as Maldives, UAE and Qatar and were able to successfully earn a revenue of Rs. 30mn within 6 months of the campaigns.
Achieved the highest sale for a new product; “Takaful Prosper”
which is Rs.5mn within the first year of my appointment.
Recorded a much lower default client rate compared to other insurance representatives in the region by providing high level of service and quick response to customers in case of any claims.

Assistant Manager - Sales at I Net Systems and Solutions (Pvt) Ltd
  • Sri Lanka
  • September 2011 to June 2012

I was made responsible to promote software solutions to corporate clients and customise our products to suit their software needs

Fitness Trainer at St. Thomas college, Mt. Lavinia
  • Sri Lanka - Colombo 7
  • August 2010 to June 2012

Conducted physical fitness programs for school rugby and karate players and conducted karate classes for the students of the school

Medical Delegate at Expo Lanka Pharmaceuticals (Pvt) Ltd
  • Sri Lanka
  • April 2008 to August 2011

Under the “Baraka” brand, I promoted herbal products such as Diabsol, Garlicol, Ravalfia, Slimexol, etc to specialist doctors and pharmacies in the western region.

Senior Executive at West Coast Lanka (Pvt) Ltd
  • Sri Lanka - Dehiwala-Mount Lavinia
  • June 2005 to March 2008

I was responsible for marketing company’s imported products to
supermarkets and other wholesalers

Sales Executive at Causeway Paints (Pvt) Ltd
  • Sri Lanka
  • April 2001 to June 2005

I was awarded the Outstanding Sales Personnel for the year2002 for being consistent in generating sales during the market downturn and received a personally addressed letter
commending my efforts.
Attended client meetings, product launches, Exhibitions and training programs to increase product and market awareness

Education

High school or equivalent, Arts Stream
  • at G.C.E. Advanced Level
  • August 1998

Specialties & Skills

Relationship Marketing
CUSTOMER RELATIONS
EXECUTIVE MANAGEMENT
INSURANCE
MARKET RESEARCH
MARKETING
MEETING FACILITATION
NEGOTIATION
STRATEGY PLANNING

Languages

Tamil
Expert
English
Expert

Training and Certifications

Karate Black Belt 1st Dan - Karate Budokan (Training)
Training Institute:
Sri Lanka Karate Federation
Physical Fitness Advisory training Program (Training)
Training Institute:
National Institute of Sports Science
Karate Black Belt 1st Dan - Karate Kanikan Juku (Training)
Training Institute:
Sri Lanka Karate Federation
Karate Black Belt 2nd Dan - Karate Do-Dai Do-Juku (Kudo) (Training)
Training Institute:
Sri Lanka Karate Federation
Coaches Skills Development Course (Training)
Training Institute:
National Institute of Sports Science