Islam Gaduallah, Insurance Executive Manager

Islam Gaduallah

Insurance Executive Manager

Chubb Life

Location
Egypt - Cairo
Education
Bachelor's degree, Educational Technology
Experience
13 years, 2 Months

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Work Experience

Total years of experience :13 years, 2 Months

Insurance Executive Manager at Chubb Life
  • Egypt - Cairo
  • May 2016 to December 2017

Encouraged life goals and worked with agents on a one on one basis
Seek out new clients and develop client by networking to find new customers and
generate lists of prospective clients.
Interview, hire and train new staff for team support and coach newly appointed
agents.
Managed team of 2 sales managers and their agent team.

Insurance Sales Manager at Metlife Alico
  • Lebanon - Beirut
  • March 2015 to April 2016

Developed and implemented successful sales strategies that led to the team
exceeding sales goals on a monthly basis.
Cultivated a staff of insurance agents into a group of Regional Business Conference
professionals
Successfully led the sales team through company changes while maintaining the
productivity of the team. Interfaced with senior management to better understand
critical objectives and made recommendations when appropriate.
Awarded a Two Diamond Leadership award for my work on developing the new
sales team.

Business Banking Relationship at Citi Bank
  • United Arab Emirates - Dubai
  • April 2012 to February 2015

Met and exceeded sales objectives set both at branch level and district level.
Evaluated yearly branch personnel performance plans and monitored development
plans.
Sale of banking products to new and current customer that in their best financial
interest.
Consistent top performer; got promoted twice in a year for the outstanding
performance in citi bank.
Assisted with on-boarding of new Relationship Managers to team.

Relationship Banker at HSBC
  • Egypt - Cairo
  • February 2011 to March 2012

Consistently exceeded monthly and quarterly sales objectives
Executed operational activities such as international and domestic wires, issuing
debit cards, application of credit cards, and sales of business banking products
including merchant services.
Ranked 2nd in the district in sales acquisition in 2012.

Telesales Customer Service Representative at Etisalat
  • United Arab Emirates - Dubai
  • June 2007 to January 2011

Customer service to all existing customer and clients.
2008 and 2009 Telesales Representative of the Year (awarded for sales, service, and
relationship excellence).
Received "Rookie of the Year" All-Star Award and Business Leader/Top Performer.

Call Center Customer Service Representative at Ameco Tech - Vodafone
  • Egypt - Cairo
  • July 2002 to January 2005

Answered, screened and processed over 200 calls daily using a call management
system and web-based communications.
Improved call management database efficiency by changing and updating contact
information.
Performed quality assurance and reported incidents/errors to Supervisor.

Education

Bachelor's degree, Educational Technology
  • at Al Azhar Universityof Information Technology
  • September 2009

Bachelor's Degree Education Department of Information Technology.

Specialties & Skills

Team Building
Lead Generation
Relationship Building
MS Office tools
Operating Systems
BANKING
COACHING
CUSTOMER RELATIONS
CUSTOMER SERVICE
EXECUTIVE MANAGEMENT
FINANCIAL
INSURANCE
LEADERSHIP

Languages

Arabic
Expert
English
Expert