Abderrahmane Nouidji

-Supervise and support front office operations during the night shift.
-Act as the Manager on Duty, ensuring smooth operation of all departments.
-Handle guest check-ins/outs, room allocations, and special requests.
-Resolve guest issues or complaints promptly and professionally.
-Monitor hotel security and coordinate with security staff.
-Conduct nightly audits and ensure financial transactions are accurate.
-Prepare and distribute end-of-day reports to management.
-Ensure the lobby and front areas are clean, organized, and welcoming.
-Manage late arrivals, early departures, and wake-up calls.
-Assist with emergency situations (e.g., medical incidents, fire alarms).
-Brief the morning management team on overnight events and issues.

-Oversee daily store operations and ensure smooth functioning.
-Achieve sales targets and store profitability goals.
Lead, train, and motivate store staff to deliver excellent customer service.
-Monitor and manage inventory, stock levels, and product displays.
-Ensure compliance with health, safety, and company policies.
-Handle customer complaints and resolve issues professionally.
-Prepare sales reports, analyze KPIs, and implement action plans for improvement.
-Organize staff schedules and delegate tasks effectively.
-Maintain store cleanliness, organization, and visual merchandising standards.
-Coordinate with suppliers and head office on stock, promotions, and deliveries.
-Recruit and onboard new team members when needed.

-Develop and implement HR strategies and initiatives aligned with the overall business strategy.
-Lead the recruitment and selection process to attract and retain top talent.
-Oversee employee relations, ensuring a positive and productive workplace environment.
-Design and manage performance appraisal systems to drive high performance.
-Administer compensation and benefits programs to ensure competitiveness and equity.
-Oversee training and development initiatives to support employee growth and organizational capability.
-Ensure compliance with labor laws and regulations.
-Advise senior management on HR issues and organizational change.
-Lead diversity, equity, and inclusion efforts across the organization.