إسلام عثمان, service Coordinator - sales representative

إسلام عثمان

service Coordinator - sales representative

Central Trading Company

البلد
المملكة العربية السعودية - الدمام
التعليم
بكالوريوس, كلية الهندسة - قسم هندسة موارد المياه والبيئة
الخبرات
8 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 2 أشهر

service Coordinator - sales representative في Central Trading Company
  • السودان - الخرطوم
  • سبتمبر 2016 إلى مارس 2023

previously, I started work as a regional services centre coordinator in 2016, my tasks and responsibilities was about controlling repair turnaround time, increasing services centre revenue, in addition to warehouse control and finance issue related with branch, in 2019 I get new job in the same department as an acting team leader in the headquarter of company for one year, then I transferred for anew job with anew tasks as in department of spare part sales as a sales representative, The new job easily allowed me to add experience in the field of spare parts sales as it relates to the maintenance department. The new job’s tasks were summarized in all sales operations procedures, preparing invoices and reports related to sales, in addition to following up on customers, supplies, warehouse inventory, and spare parts orders,

sales person في MB lubricants and grease manufacture
  • السودان - الخرطوم
  • أكتوبر 2015 إلى يوليو 2022

to achieve sales targets by opening a new market and deal with new clients, also following up sales and lost
sales reports daily, weekly and monthly

call center في MTN Sudan telecommunications
  • السودان - الخرطوم
  • أغسطس 2014 إلى مارس 2015

Receiving customer calls, clarifying inquiries, and resolving complaints then record it on CRM to achieve customer satisfaction

الخلفية التعليمية

بكالوريوس, كلية الهندسة - قسم هندسة موارد المياه والبيئة
  • في جامعة السودان للعلوم والتكنولوجيا
  • سبتمبر 2011

الدرجة الثالثة

Specialties & Skills

Cost Estimating
Warehouse Management
Project Management
Customer Service
Problem Solving
analytical skills
Negotiation
Communications and presentation
Microsoft word
microsoft excell
Teamwork
cheerful
Water Treatment
Project Management
Waste Water Treatment
Maintaining great relations with existing clients
Excellent customer service
Outstanding interpersonal skills
POS knowledge
Sales Coordination
Hydrogeology
Hydrology
Geology
Water Resources
Groundwater
Drainage
Team management
leadership
customer focus
professional CRM user
Safety Engineering
Waste Management
Marketing
Customer Service
Sales Representatives
Workshop Leadership
Maintenance Management
Microsoft Office
Outlook
Team Leadership
Time Management
Accounting
Operation
Call Center
Data Entry
oracle software
Science
Microsoft Excel
Merchandising

اللغات

الانجليزية
متوسط
العربية
متمرّس

التدريب و الشهادات

occupational safety and health administration (OSHA) (الشهادة)
تاريخ الدورة:
August 2016
primavera project planner (الشهادة)
تاريخ الدورة:
December 2012

الهوايات

  • travelling