islam osman, service Coordinator - sales representative

islam osman

service Coordinator - sales representative

Central Trading Company

Lieu
Arabie Saoudite - Dammam
Éducation
Baccalauréat, كلية الهندسة - قسم هندسة موارد المياه والبيئة
Expérience
8 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 2 Mois

service Coordinator - sales representative à Central Trading Company
  • Soudan - Khartoum
  • septembre 2016 à mars 2023

previously, I started work as a regional services centre coordinator in 2016, my tasks and responsibilities was about controlling repair turnaround time, increasing services centre revenue, in addition to warehouse control and finance issue related with branch, in 2019 I get new job in the same department as an acting team leader in the headquarter of company for one year, then I transferred for anew job with anew tasks as in department of spare part sales as a sales representative, The new job easily allowed me to add experience in the field of spare parts sales as it relates to the maintenance department. The new job’s tasks were summarized in all sales operations procedures, preparing invoices and reports related to sales, in addition to following up on customers, supplies, warehouse inventory, and spare parts orders,

sales person à MB lubricants and grease manufacture
  • Soudan - Khartoum
  • octobre 2015 à juillet 2022

to achieve sales targets by opening a new market and deal with new clients, also following up sales and lost
sales reports daily, weekly and monthly

call center à MTN Sudan telecommunications
  • Soudan - Khartoum
  • août 2014 à mars 2015

Receiving customer calls, clarifying inquiries, and resolving complaints then record it on CRM to achieve customer satisfaction

Éducation

Baccalauréat, كلية الهندسة - قسم هندسة موارد المياه والبيئة
  • à جامعة السودان للعلوم والتكنولوجيا
  • septembre 2011

الدرجة الثالثة

Specialties & Skills

Cost Estimating
Warehouse Management
Project Management
Customer Service
Problem Solving
analytical skills
Negotiation
Communications and presentation
Microsoft word
microsoft excell
Teamwork
cheerful
Water Treatment
Project Management
Waste Water Treatment
Maintaining great relations with existing clients
Excellent customer service
Outstanding interpersonal skills
POS knowledge
Sales Coordination
Hydrogeology
Hydrology
Geology
Water Resources
Groundwater
Drainage
Team management
leadership
customer focus
professional CRM user
Safety Engineering
Waste Management
Marketing
Customer Service
Sales Representatives
Workshop Leadership
Maintenance Management
Microsoft Office
Outlook
Team Leadership
Time Management
Accounting
Operation
Call Center
Data Entry
oracle software
Science
Microsoft Excel
Merchandising

Langues

Anglais
Moyen
Arabe
Expert

Formation et Diplômes

occupational safety and health administration (OSHA) (Certificat)
Date de la formation:
August 2016
primavera project planner (Certificat)
Date de la formation:
December 2012

Loisirs

  • travelling