Field Operations Assistant ( Protection and Inclusion Unit )
Jordanian Hashemite Fund for Human Development (JOHUD)
Total years of experience :2 years, 8 Months
Implementing the day-to-day activities of a project funded by the World Food Programme (WFP) to provide nutrition-sensitive food assistance to refugees and other crisis-affected populations. The partnership between JOHUD and WFP focuses on supporting the delivery of unconditional assistance to refugees through cash-based transfers to meet their food and nutritional needs.
The main objective is to reach more beneficiaries and improve the quality of services.
- Manage the day-to-day activities of the Help Desk, including providing accurate information to beneficiaries, responding to their inquiries, and receiving complaints and feedback.
- Record data related to inquiries, feedback, and complaints using the WFP system and JOHUD internal systems.
- Participate in the distribution of food/vouchers.
- Provide nutrition-sensitive food assistance to refugees and other crisis-affected populations.
- Follow up with affected people to ensure that their issues are resolved.
- Collect data for needed information.
- Report incidents and refer cases to other JOHUD services as appropriate.
Assisting in developing and implementing comprehensive communication and information management strategies, and providing professional support for fundraising efforts and the development of program proposals.
Golden Key Center is the name of my graduation project; it is a combination of architecture and the field of humanitarian work. The idea came after studying the situation of the population in the Gaza camp and the economic, educational, and work obstacles they face, that it is an establishment of a (Training and Crafts Center) in the camp. In which it will provide job opportunities for the unemployed youth of the camp (male and female).
