Islam Atef, Executive Manager

Islam Atef

Executive Manager

Yalla Travel

Location
Egypt - Alexandria
Education
Bachelor's degree, Tourism Department
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

Executive Manager at Yalla Travel
  • Egypt - Alexandria
  • My current job since November 2015

Develop marketing strategies and plans.

Supervising all sections and contributing to:

Preparation and organization of tourism programs that include accommodation in various hotels, tourist attractions, transfers and others.

Pricing of tourism programs in coordination with tour operators.

E-marketing, especially on social media and search engines.

Make sure to keep the tour program running in the best possible way

Quality control with a pleasant communication with customers before, during and after the trip, and to ensure customer satisfaction, record complaints and develop solutions. This is of course necessary to continue the company and create loyalty to customers.

Coordination and continuous monitoring.

trainee) Tour Operator) at Egypt Sunmarine
  • Egypt - Sharm el Sheikh
  • July 2015 to August 2015

Organization of sea Trips.

Communicate with customers and answer all their queries.

supervision of Submarine Trips

Tour Operator and Marketer at Ramasside Tour
  • Egypt - Alexandria
  • January 2012 to July 2015

Preparation and organization of tourism programs that include accommodation in various hotels, tourist attractions, transfers and others.

Public Relation and Customers service.

E-marketing, especially on social media and search engines.

Make sure to keep the tour program running in the best possible way

Education

Bachelor's degree, Tourism Department
  • at Faculty of Tourism and Hotel Management at Pharos University in Alexandria
  • July 2016

The Faculty of Tourism and Hotel Management at Pharos University aspires to be a pioneer in consultative research in the field of tourism and hospitality. This is done within the framework of international competitiveness, innovation, and academic excellence.

Specialties & Skills

Web Design
Amadeus
Marketing
Computer Skills
تصميم مواقع
photoshop
التسويق الاليكترونى
Microsoft Office
communication skills
Management Skills

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

English Business Writing Certification (Certificate)