customer service , supervisor , management
chocolateness
Total years of experience :4 years, 11 Months
Handling the calls from customers and issuing their orders
Reporting, escalating and fallow up to solve consumer’s complaint and problems.
Provide consumer product awareness.
Maintaining consumer's data archive and security.
achieve the needed target of sales every month
handling and organize drivers, store, kitchen and dine-in issue
Assisted customers with queries regarding service related questions
Targeted achieving customer satisfaction and meeting the service level
Keep a record about the sales and do reports about the performance
coordinate and manege service adviser to achieve highest quality of service
Handling the administrative roll of human recourses including but not limited to: payroll, annual leave, sick leaves, resolve complains and disciplinary actions…etc.
Supervise staff performance to achieve the daily production target.
Distribute tasks up on staff to achieve the optimum utilization of their skills.
Handling the calls from Passengers and issuing their tickets
Reporting, escalating and fallow up to solve consumer’s complaint and problems.
Provide consumer product awareness.
Maintaining consumer's data archive and security.
achieve the needed target of sales every month