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IT / ERP Manager
SARA INTERNATIONAL GROUP
مجموع سنوات الخبرة :12 سنوات, 4 أشهر
o Duties:
• Odoo ERP System: o Project Overview: Successfully designed, developed, and implemented an Odoo ERP system on the odoo.sh server, managing the entire project lifecycle from analysis to deployment.
• Requirements Analysis: Conducted thorough needs assessments to identify business processes and requirements, ensuring the Odoo ERP system was tailored to meet organizational needs.
• System Design and Development: Designed and developed custom modules and features within Odoo, utilizing best practices for coding and configuration.
• Deployment and Configuration: Managed the deployment of the Odoo system on the odoo.sh platform, including server configuration and application setup.
• Testing and Quality Assurance: Conducted comprehensive testing phases, including unit testing, integration testing, and user acceptance testing (UAT), to ensure system functionality and reliability.
• User Training and Support: Developed and delivered training sessions for end-users, providing ongoing support and resources to facilitate smooth system adoption.
• Database and System Administration: Managed database administration tasks, including backup, recovery, and performance optimization, ensuring data integrity and system efficiency.
• User Access Control: Controlled user access and permissions, implementing security measures to protect sensitive data and maintain compliance with data protection regulations.
• Documentation: Created and maintained comprehensive documentation, including system design specifications, user manuals, and training materials to support users and future development.
areas for enhancement and implement improvements to optimize functionality.
• Cybersecurity Oversight: Implemented cybersecurity measures to safeguard the Odoo ERP system, including access controls, data encryption, and regular security assessments.
• Version Control Management: Managed source code using GitHub, ensuring version control best practices and collaboration with potential future developers.
• Infrastructure Management: Oversee the organizations IT infrastructure, including servers, networks, IP telephone, access doors, and storage systems.
• Team Leadership: Manage the IT team, providing guidance, support, and professional development opportunities.
• Project Management: Plan, execute, and oversee IT projects, ensuring they are completed on time and within budget.
• Cybersecurity Management: Develop, implement, and monitor cybersecurity policies and procedures to protect the organizations IT infrastructure. This includes conducting regular security assessments, managing firewalls and intrusion detection systems, ensuring compliance with relevant regulations, training staff on security best practices, and responding to security incidents to mitigate risks and protect sensitive data.
• Mail System Administration: Oversee the administration of the organizations email systems, including configuration, monitoring, and maintenance of email servers and services. This includes managing user accounts, implementing security measures such as spam filtering and encryption, ensuring compliance with data protection regulations, and providing support for email-related issues to ensure reliable and secure communication within the organization.
• Budgeting: Develop and manage the IT budget, making sure resources are allocated effectively.
• Vendor Management: Liaise with vendors and service providers to negotiate contracts and ensure the best service delivery.
• Support and Troubleshooting: Provide support for technical issues and oversee the help desk operations to ensure timely resolution.
• Strategic Planning: Develop and implement IT strategies that align with the organizations goals and objectives.
• Policy Development: Establish and enforce IT policies and procedures to ensure compliance and best practices.
• Monitoring and Reporting: Analyze IT performance metrics and generate reports to inform management about system status and improvements.
• User Training: Conduct training sessions to help staff effectively use technology and understand IT policies.
• Project Manager (Odoo ERP System) - Sara International Group. Oct 2021- Sep 2022
o Duties:
• Needs Assessment: Collaborate with stakeholders to understand business processes and requirements, identifying areas where an ERP system can add value.
• System Selection: Assist in evaluating and selecting the appropriate ERP software that best fits the organizations needs.
• Implementation Planning: Develop a comprehensive implementation plan, outlining timelines, resources, and key milestones.
• Process Mapping: Analyze and document existing business processes, mapping them to the ERP system to ensure a smooth transition.
• Configuration and Customization: Work with technical teams to configure and customize the ERP system according to business requirements.
• Training and Support: Conduct training sessions for end-users and provide ongoing support to ensure effective use of the ERP system.
• Change Management: Help manage the organizational change that comes with ERP implementation, addressing resistance and promoting user adoption.
• Data Migration: Oversee the process of migrating data from legacy systems to the new ERP, ensuring data integrity and accuracy.
• Testing: Facilitate system testing, including unit testing, integration testing, and user acceptance testing, to ensure the system meets business needs.
o Duties:
• Project Planning: Develop a detailed project plan, outlining objectives, timelines, resources, and milestones for the Odoo implementation.
• Requirements Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring the system aligns with organizational needs.
• Team Coordination: Lead and coordinate cross-functional teams, including IT, finance, operations, and external consultants, to ensure successful project execution.
• System Configuration: Oversee the configuration of the Odoo system, ensuring it meets the specified business processes and requirements.
• Customization Management: Identify areas where Odoo may need customization and work with developers to implement necessary changes.
• Data Migration: Plan and manage the migration of data from legacy systems to Odoo, ensuring data accuracy and integrity.
• Testing Oversight: Facilitate testing phases, including unit testing, integration testing, and user acceptance testing, to verify system functionality.
• Training and Support: Organize training sessions for end-users and provide ongoing support to ensure effective utilization of the Odoo system.
• Change Management: Implement change management strategies to help users adapt to the new system and processes.
• Performance Monitoring: Monitor the projects progress, ensuring it stays on schedule and within budget, while identifying and addressing potential risks.
• Documentation: Ensure that all project documentation is created and maintained, including project plans, user manuals, and training materials.
• Continuous Improvement: Gather feedback post-implementation to identify areas for system enhancement and propose updates or improvements.
• Stakeholder Communication: Maintain regular communication with stakeholders, providing updates on project status and addressing any concerns or issues.
• Post-Implementation Review: Conduct a post-implementation review to assess the projects success and identify lessons learned for future projects.
o Duties:
• Work in team work and take good experience and benefits from meetings, discussions and sharing the knowledge between project team and users.
• Understand, Implement and design business requirements and workflows.
• Providing functional consultancy for Oracle applications knowing the financial cycle GL, AP, AR, and FA.
• Provided implementing, testing and support the Oracle application.
• Plan the closure of the solutions and see through the implementation of the solutions.
• Implement and test Oracle application and provide documentation according to project cycle and provide the training for users.
• Troubleshoot incidents and help requests as well as research and develop solutions to new incidents.
• Identify process, configuration and development improvement opportunities.
• Deliver optimal end-user training and identify improvements to training approach and materials.
• Work with the functional and development experts and end-users of the system.
o Duties:
• Coordinate all MEP trade workers with the projects superintendent, subcontractors, and project team, as well as manage all communications.
• Act as a liaison between different parties (Client, Consultant, Contractor, Subcontractor, and Project Team) working on the project.
• Coordinate all MEP trade workers with the projects superintendent, subcontractors, and project team, as well as manage all communications.
• Review and rectify material/equipments technical submittals (MSM, JHA & CWP) with technical team to consultant for specification compliance.
• Review and rectify the work execution plan and mobilization plan with the project manager and operations director as per client requirements.
• Create, review, and rectify project organizational charts as per clients requirement.
• Responsible for hiring personnel, including subcontractors as per clients requirement, to work on the projects MEP elements and apply the Departments recruitment, induction, and development tools to recruit and retain a skilled team.
• Review a budget that outlines the costs related to the projects elements within their purview including estimates of the cost of rented labor, tools, and special fees.
• Define and create all work templates and sheets using professional command MS Office (Word, Excel, PowerPoint, Visio, etc.).
• Assist the internal Planning department with updating MEP system progress (Commodities Histogram, Manpower Histogram, Site Staff, Shop Drawings Submittals, etc.).
• Create and review monthly staff performance evaluations based on the productivity rate.
• Managing all components of a construction project related to the MEP elements of the facility.
• Liaison with other departments, particularly the accounting, HR, and SCM.
• Combine a wide technical knowledge of MEP fields with the management skills necessary to coordinate the work of several different employees.
• liaise with MEP manager on matters seeking advice / requiring assistance.
• Keeps information accessible by sorting and filing documents.
Modules Handled
Accounting. CRM. Sales. Inventory. Requestions. Purchase. Projects. Maintenance. Expenses. Approvals. Knowledge. Contacts.
Achieving Target Within The deadline Criteria.
A) Scheduling Meetings With The Person In Charge For Corporates (CFO):
• Presenting The Banks Products To Clients Whether Loans And Credit Cards (NBE Customers, Clubs Members, Police And Army Officers, etc…) Through Phone Calls And Scheduling Meetings At Their Premises.
• Implementing All The Banks Procedures For The Clients (Corporate And Individuals).
B) Coordinate Documents:
• Checking All The Documents Received From The Clients With The Coordinator Department Management.
• Sending All The Required Documents To The Risk Department Management To Be Checked And Validated.
• Sending The Credit Cards To The Clients Via The Courier Company To Their Destination.
C) Customer Care Services:
• Providing After Sales Services, Handling And Solving Clients Problems With Complete Satisfaction.
Faculty Course : • Computers Science And Information Technology. • Business Management, Accounting, Economics And Statistics.
