Muhammad ISMAIL, IT Manager

Muhammad ISMAIL

IT Manager

Ashi Bushnag Co. / Zahran Operation and Maintenance

Location
Saudi Arabia
Education
Diploma, Azure Administrator Associate (AZ-104)
Experience
19 years, 11 Months

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Work Experience

Total years of experience :19 years, 11 Months

IT Manager at Ashi Bushnag Co. / Zahran Operation and Maintenance
  • Saudi Arabia - Jeddah
  • My current job since June 2017

Managed teams of supervisors, engineers, and technicians across diverse systems. Skilled in operation and maintenance of Sport City Systems, overseeing IT infrastructure, systems, security (CCTV/Access Control Systems), BMS, FAS, and audio/video technologies. Adept at ensuring 24/7 operational coverage for routine operations, events, and emergencies,

Managed IT Setup consist of redundant Data Centers, 48+ Telecom Rooms, 40+Servers, 200+ network devices (L3-Switch’s, Firewall, Router, Voice Gateway), IP Telephone Cisco Call Manger, Wireless Controller, 300+ Access Points, , CCTV / ACS BOSCH, Ticketing Systems.

IT Manager at AL MUHAIDIB SIX CONSTRUCT COMPANY
  • Saudi Arabia - Jeddah
  • January 2012 to June 2017

Lead a team of IT Engineers to support IT Setup Management and Operational for these sites
1)MSX Office IT setup (servers, Network, IP Telephony and end user support) to cover 300+ active users

2)ARAMCO PMT Site office (Servers, Network, IP Telephony and end user Support) to cover 200+ active users

3)KASC Stadium IT Setups ( servers / Network / IP Telephone/ WLAN/ Ticketing System/ and ELV systems support) to cover capacity of 1000+ end users support.

4)KASC Construction Temporary Site Offices (Network implementations and support)

for more details please review attached CV.

System Administrator / Network Engineer at Drydocks World Dubai
  • United Arab Emirates - Dubai
  • May 2008 to January 2012

Part of a team managing a network of 1400+ Nodes (PCs), 50+ Servers, Site Offices Routers, L3 Switches, Firewall, IPS, WAN Optimizer, VLAN AD Domain, Exchange, DHCP, DNS, SQL, RAID, Web Sense, FTP

Key Role:

Network management:
Troubleshooting and configuration of Cisco Switch /Routers and ASA firewall troubleshooting, IPS (Tipping Point), Network Performance Monitoring

Configure and troubleshooting DHCP, IP Routing, routing protocols IGRP, EIGRP and OSPF, WAN protocols Frame Relay, PPP, layer 2 protocols STP, PVST+ and MST, VLAN, VTP (Dot 1q and ISL), Guard (BPDU/UDLD/ROOT/Loop), Pruning, PortFast / Uplink fast / Backbone fast, ACLs (Standard/Extended), CBAC, Port Security, SPAN, VPN, IOS up gradation
Good understanding of HSRP, VRRP, GLBP in enterprise network
Configuration & testing of new network devices, Analysis of LAN/WAN traffic,

Server Administration:
Active Directory, File Server, Clustering, SCCM, DHCP, DNS, Web Sense, Blackberry Server, Trend Micro, Data Protector Application.

IT Internal Auditor:
Servers Activity/ Error logs and their corrective actions, any change in IT infrastructure should be thorough proper approval Procedure, avoidance of Common / Shared IDs use over Servers, each administrator activity monitor and object if any misleading IT Policy, Monitoring daily backups successful Logs,

Standby Role:

Backup administrator (in absence of Key Person):
SAN Storage, HP Data protector as well as Symantec Arc Server, LSR Backups of Servers / System States

Achievement:
Cost cutting/ Reduce overheads by centralizing resources / completed assigned projects in short time (Setup of 1 Server + 37 Workstation for staff training)

Senior Network Administrator at AMCO Apparel MFG Group.
  • United Arab Emirates
  • March 2007 to May 2008

Managed a network of 100+ Computers / 5 Servers with LAN (Server to Server) and WLAN (Server to PC) Connectivity

Key Role:

Network \ System Administrator:
Domain Controller, Raid, Server Clustering. Exchange, DHCP, DNS, Server Backup / Management, Patch Management. Server Migrations,
Routers Configuration / Management, Management of 100+ Systems / and Users with different security level.

Purchasing of any New IT related Items / maintenance of current equipment with Service Provider
Maintained record of IT Assets as per ISO Standard Policy,
Wireless Network Installation and configuration of Secure WAN, D-Link ISDN/ADSL Modem configuration,

Management, Wireless Network Management in PC to PC (Ad Hock Mode), PC to Wireless Router, ACCESS Point to ACCESS Point (Bridge Mode), (Shared / Open), WEP, WPA Key Encryption and also (Encrypted) Network.

Data backup Auto scheduling incremental backup daily bases and normal backup weekly,

Basic level support of Telephonic PBX troubleshooting
Bulk Mailing / Faxing (Web FAX), daily schedule and support

Senior Network Engineer at SPEC Engineering (www.spec-pro.com)
  • Pakistan - Lahore
  • July 2004 to March 2007

Managed a network of 150+ Computers / 10 Servers (over head office / branch office and between international Office USA, Pak)


Key Role

Network Engineer:
Managed Routers / Switch / Firewall, configuration and troubleshooting (used between LAN and WAN connectivity)

Server Administrator:
Domain Management, DHCP, VPN, DNS, FTP Servers Management, Remote Desktop and VPN, SQL Server / Client,
Remote Support for US Head office Servers

Linux Fedora Core 2 as Proxy (squid) and FTP Sever vsftpd) MRTG (Configuration),
Call Center for US Office configured in Pak (IP Phones Configuration / troubleshooting)
New purchasing decision based on requirement

Achievement:
Promoted to Senior Network Engineer within one year of joining based on performance Network stability and new office project completion in short time

Education

Diploma, Azure Administrator Associate (AZ-104)
  • at Azure Microsoft
  • December 2023

Azure Administrator Associate

Diploma, AWS Solution Architect
  • at AWS
  • May 2023

AWS Solution Architect

Bachelor's degree, BCS(Hons), CCNP Security, CCNA, MCSA, ITIL , JUNCIS-ER Certified
  • at Cisco - Microsoft - Juniper - EXIN Certified
  • April 2017

Microsoft : (MCSA, MCP, MCTS, Server 2012) | MS ID: 5856508 CISCO :(CCIE R&S written / CCNP Security / CCNA R&S) | CISCO ID: CSCO11247192 Juniper : (JNCIA-ER, JNCIS-ER) | Motorola (Advanced MotoTRBO & TRBOnet) | Axell Wireless EXIN : (ITIL-Foundation V3 Certified) | EXIN ID: EXIN232620

Diploma, JNCIS-ER
  • at JUNIPER NETWORK
  • October 2009

JUNIPER NETWORKS CERTIFIED SPECIALIST

Diploma, CCSP
  • at CISCO
  • October 2009

Passed Cisco Five Compulsory exam for CCSP mentioned below. Cisco Information Security Specialist (642-552) Securing Networks with Cisco Routers and Switches (642-504) Implementing Cisco Intrusion Prevention System (642-533) Securing Networks with ASA Advanced (642-515) Securing Networks with ASA Foundation (642-524)

Diploma, JNCIA-ER (ROUTING)
  • at JUNIPER NETWORK
  • September 2009

JUNIPER NETWORK CERTIFIED ASOSSIATE, ENTERPRISE ROUTING

Diploma, MCSA/ MCSE
  • at Microsoft
  • December 2007

managing and maintaining of MS Windows Server 2003 /2012 Invironment / Network Infrastructure, Microsoft Certified 70-290 Exam (90% marks) 70-291 Exam (86% Marks) 70-620 Exam (97% Marks) 70-236 Exam (100% Marks) 70-410 Exam (97% Marks)

Diploma, CCNA (Cisco Certified Network Associate)
  • at CISCO
  • July 2007

910 marks over 1000

Bachelor's degree, BS(Hons) Computer Sciences
  • at Hajvery University Lahore
  • May 2005

BS(Hons) Computer Sciences 4 Years Program.

Diploma, Linux + ISP Setup
  • at Corvit Institute
  • February 2004

Linux Servers (SQUID, VSFTPD, IPTABLES, MRTG) Configuartions n Troubleshooting.

Diploma, CCNA
  • at Corvit Institue
  • December 2003

Router Basic Configuration n concepts

Specialties & Skills

Customer Support
Windows Server Administration
IT Project Management
LAN WAN
Windows Server 2003 Administration and Configuration
Linux Server Configuration n Troubleshooting
Router Management n Protocol configuration (EIGRP, OSPF, RIP1,2, BGP) VLAN, VPN n troubleshooting
Network Management n Troubleshooting,MBSA / HPNetChk Pro / Patch Quest / Microsoft Catalog downloads
Routers /Switchs / Firewall, Protocols Configuration, ADSL Modem , D-link networking devices,
IT Setups and Management
Core and Edge Switch Management
IT Project Management
Firewall / IPS Management
Data Center
IP Telephone Cisco / AVAYA Call Manager
Virtualization | Virtual ( NETWORK | SERVER )
Cloud Solution | AWS | Azure | GCP
system administration
firewalls
windows server

Languages

English
Intermediate
Urdu
Expert

Training and Certifications

ITIL (Certificate)
Date Attended:
April 2017
CCNA / LINUX / ISP Setup (Certificate)
Date Attended:
November 2003
Valid Until:
January 2004
CCNA / CCNP / CCSP / CCIE-wr (Certificate)
Date Attended:
November 2007
Valid Until:
November 2018
MCP / MCTS / MCSA (Certificate)
Date Attended:
November 2007
Valid Until:
January 9999

Hobbies

  • Exploring New Technology
    Wants to know maximum about each new Technology and explore their new features.