Ismail Abdallatef

• Strategic Executive Partnership: Streamline high-level administrative operations for senior
leadership, optimizing workflows to reclaim executive time for strategic growth and business
development.
• Regulatory Compliance: Orchestrate all Saudi government platforms (Etimad, Qiwa, Mudad,
etc.), maintaining 100% regulatory compliance and zero-penalty records.
• Financial & Procurement Stewardship: Manage petty cash, expense control, and the full
procurement lifecycle to ensure strict budget compliance and cost efficiency.
• HR & Talent Coordination: Oversee core HR functions, including recruitment support, onboarding,
and leave administration, ensuring full alignment with Saudi Labor Law.
• Information & Legal Governance: Administer legal documentation, digital archiving, and
confidential record control with high precision and data integrity.
• Vendor & SLA Management: Direct vendor relations and monitor SLA performance to optimize
supply chains and service delivery.
• Business Continuity: Collaborate with IT and facility teams to safeguard office assets and maintain
uninterrupted business operations.
• Regional Experience Note: Previously supervised international branch
2016), facilitating cross-border operational alignment during the groups regional expansion.

• Led team operations ensuring service quality and compliance with internal standards.
• Implemented workflow improvements and monitored performance KPIs.
• Prepared performance reports and improvement recommendations.
• Ensured regulatory and client compliance across daily operations.

• Managed daily operations, workforce scheduling, and customer service delivery.
• Supervised staff performance, delegation of tasks, and service standards.
• Ensured guest satisfaction through proactive service oversight.

• Drafted and reviewed contracts, agreements, and legal documents for civil and commercial cases.
• Represented clients before legal authorities and provided legal consultations on administrative law.