Ismail Adam, IT Supervisor

Ismail Adam

IT Supervisor

Pioneerssystems

Location
Saudi Arabia
Education
Bachelor's degree, Network Systems Support Engineering.
Experience
18 years, 4 Months

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Work Experience

Total years of experience :18 years, 4 Months

IT Supervisor at Pioneerssystems
  • Saudi Arabia - Jeddah
  • My current job since September 2023
INFORMATION SYSTEMS MANAGER, at One Saar for Information Technology
  • Saudi Arabia - Jeddah
  • January 2022 to January 2023

Develop appropriate plans to secure, ensure the integrity of information kept in
the system, oversee its implementation and verify its efficiency.
 Oversees and follows up on the design and testing of the appropriate method for
maintaining the confidentiality of information according to users' areas of
activity and functional levels.
 Establishes action plans and priorities for information technology management,
distributes duties, guides its focal points and monitors implementation results.
Evaluates the performance of direct leaders and sets out operational development
plans to raise their level of performance.
 Determine the requirements for development based on the study of the
company's needs and make plans for the required development.
 Monitors the operation of the systems applied, assesses their efficiency, oversees
the analysis of the needs of the user departments and develops plans for securing
such requirements.

network administrator at Uinted Cement Industrial Company
  • Saudi Arabia - Mecca
  • September 2019 to December 2021

installing and configuring computer networks and systems
identifying and solving any problems that arise with computer networks and systems
consulting with clients to specify system requirements and design solutions
budgeting for equipment and assembly costs
assembling new systems
maintaining existing software and hardware and upgrading any that have become obsolete
monitoring computer networks and systems to identify how performance can be improved
working with IT support personnel
providing network administration and support

(Specialist Networks & Technical Support ) at Saudi Binladin Group – Head Quarter
  • Saudi Arabia - Jeddah
  • July 2015 to August 2019

Preparation Data center
Setup OS server 2012
Setup & Management to CCTV (24 CAM)
Setup the switches
Management to Cyberoom
Management to Cisco FireSight system
Management to Cisco Unified Communications Manager
responsible the internet

(Administrator Network & Technical Support) at Saudi Binladin Group – Head Quarter
  • Saudi Arabia - Jeddah
  • July 2010 to June 2015

Created Active Director, DNS & DHCP.
Setup MS Windows 7 in 50 PC.
Preparation Network & 3 Servers (OS 2008).
Setup & Management MS TMG 2010(firewall).
To training a new employee in IT DEPT.
Setup the Telephone Network.
Setup & Management the CCTV.
Management to NETAPP system of Backup.
Preparation new office in Makkeh (25 users)

(Technical Support) at National Air Services
  • Saudi Arabia - Jeddah
  • May 2006 to July 2010

• From 01/05/2006 to 13/07/2010 National Air Services Jeddah KSA
• From 05/08/1431Continual Saudi BinLadin Group Jeddah KSA


FINAL ASSIGNMENT
• Title Administrator Network & Technical Support
• Major The Associate Degree of College of Technology
• Grade Good
• Periode Semester 2003/2004

مبرمج at DR. Erfan & Bagdoh Hospital
  • Saudi Arabia - Jeddah
  • June 2005 to April 2006

• 18/6/2005 to 30/4/2006 DR. Erfan & Bagdoh Hospital Jeddah KSA.

Education

Bachelor's degree, Network Systems Support Engineering.
  • at College of Telecom.& Electronics
  • June 2018

• Setup OS server 2012. • Install & Managing an Exchange Server 2013. • Company devices control via System Center Configuration Manager 2012. • Managing to Cyberoam system. • Managing & configuration to Cisco Switches & Routers. • Responsible the Internet.

Specialties & Skills

Firewall Management
Routing and Switching
Website Support
Administrative Support
Administration
ASSOCIATE
TECHNICAL SUPPORT
استخدام الحاسب الي
• Testing and evaluating new technology.
• Quickly responding to customer enquirers and concerns.
• Raising & maintaining incident tickets and problem records.

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

MCITP (Certificate)
Date Attended:
August 2012
Valid Until:
January 2013

Hobbies

  • كرة القدم
  • الاهتمام بالتقنية الجديدة
  • القراءة
  • التصوير الفوتوغرافي