Total Years of Experience: 3 Years, 6 Months
July 2007
To December 2010
Network Technician
at Tawam Hospital
Location :
United Arab Emirates - Al Ain
Company Name: Tawam Hospital
Role: Network Technician \[August 2008 - 2010\]
• Responsible for Installation, Configuration and Operations of Networking products and System.
• Installing and configuring Cisco catalyst switches and configuring ports for designated Vlan, and IP Phone, wireless access point, Printers
• Organizing the cabinet according to IEEE standards
• Working closely with other departments/organizations and collaborating with other IT Staffs
• Upgrading IOS to Cisco switches
• Documenting network problems and resolution for future reference
• Preparing Documents for Inventory of materials
• Using cable diagnostic tools in LAN as directed to test and verify proper cable transmission and Troubleshoot network connectivity issue
• Promptly answer network related email, phone calls and other electronic communications
• Mounting network equipments: Cisco Catalyst switches and routers, media converters, Network managed ups, Cisco Aironet wireless access point
• Troubleshooting and Maintaining staff time attendance reader
• Assigning TCP/IP address to the work station and Network Printer
Role: Network Technician \[August 2008 - 2010\]
• Responsible for Installation, Configuration and Operations of Networking products and System.
• Installing and configuring Cisco catalyst switches and configuring ports for designated Vlan, and IP Phone, wireless access point, Printers
• Organizing the cabinet according to IEEE standards
• Working closely with other departments/organizations and collaborating with other IT Staffs
• Upgrading IOS to Cisco switches
• Documenting network problems and resolution for future reference
• Preparing Documents for Inventory of materials
• Using cable diagnostic tools in LAN as directed to test and verify proper cable transmission and Troubleshoot network connectivity issue
• Promptly answer network related email, phone calls and other electronic communications
• Mounting network equipments: Cisco Catalyst switches and routers, media converters, Network managed ups, Cisco Aironet wireless access point
• Troubleshooting and Maintaining staff time attendance reader
• Assigning TCP/IP address to the work station and Network Printer
July 2007
To July 2008
IT Support Technician [July
at Tawam Hospital
Location :
United Arab Emirates
Company Name: Tawam Hospital
Role: IT Support Technician \[July 2007 - July 2008\]
• Installing operating system windows xp, vista, windows 7, windows server 2003
• Provide client support and technical issue resolution via E-Mail, phone and Remote access using Dameware
• Working with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.
• Hard disk image creation using Acronise
• Installing drivers and adding network Card, modem, sound card, DVD writer and other peripherals
• Installing antivirus, Microsoft office, Photoshop, and other software application. outlook express
Technologies Used:
• LAN: VLAN, Inter VLAN Routing.
• Routing protocols: EIGRP, RIP
• Switching protocols: STP, VTP,
• WAN: PPP, HDLC
• Password recovery, IOS and configurations backup and restore.
• port security
Worked Products:
• Cisco Routers: Cisco 1700, 2600, series.
• Cisco Switches: Catalyst 2900, 3500 series.
• Wireless router: D-Link, Linksys, Aztech
Tools Used:
• Simulators: Cisco Packet Tracer.
• Sniffers: Wire shark, Angry IP.
• Monitoring: Cisco works
• IOS backup and restore: Cisco TFTP server, Xmodem.
• Fluke Link Runner Pro (IEEE Link Layer Discovery Protocols)
Role: IT Support Technician \[July 2007 - July 2008\]
• Installing operating system windows xp, vista, windows 7, windows server 2003
• Provide client support and technical issue resolution via E-Mail, phone and Remote access using Dameware
• Working with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.
• Hard disk image creation using Acronise
• Installing drivers and adding network Card, modem, sound card, DVD writer and other peripherals
• Installing antivirus, Microsoft office, Photoshop, and other software application. outlook express
Technologies Used:
• LAN: VLAN, Inter VLAN Routing.
• Routing protocols: EIGRP, RIP
• Switching protocols: STP, VTP,
• WAN: PPP, HDLC
• Password recovery, IOS and configurations backup and restore.
• port security
Worked Products:
• Cisco Routers: Cisco 1700, 2600, series.
• Cisco Switches: Catalyst 2900, 3500 series.
• Wireless router: D-Link, Linksys, Aztech
Tools Used:
• Simulators: Cisco Packet Tracer.
• Sniffers: Wire shark, Angry IP.
• Monitoring: Cisco works
• IOS backup and restore: Cisco TFTP server, Xmodem.
• Fluke Link Runner Pro (IEEE Link Layer Discovery Protocols)
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