Ismail Elbanna, Sales Supervisor

Ismail Elbanna

Sales Supervisor

Mercedes-benz - kuwait

Location
Kuwait - Hawali
Education
Bachelor's degree, Business/Commerce, General
Experience
14 years, 5 Months

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Work Experience

Total years of experience :14 years, 5 Months

Sales Supervisor at Mercedes-benz - kuwait
  • Kuwait - Al Kuwait
  • My current job since July 2019

Internal transfer from Almulla rental & Leasing Co. to AlMulla Automobiles Co. as it’s authorized general distributor of Daimler commercial vehicles.
• Approaching new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Answer customers' questions about products, prices, availability, or credit terms.
• Quote prices, credit terms, or other bid specifications.
• Emphasize product features based on analyses of customers' needs and on the technical knowledge of product capabilities and limitations.
• Negotiate prices or terms of sales or service agreements.
• Maintain customer records, using automated systems.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Prepare sales contracts for orders obtained, and submit orders for processing.
• Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
• Collaborate with colleagues to exchange information, such as selling strategies or marketing information
• Attending local and abroad training by AlMulla Automobiles or by Daimler.

Sales Supervisor at Almulla Group - Rental and leasing
  • Kuwait - Al Kuwait
  • November 2016 to June 2019

Responsible or handling the selling leasing services process on a daily basis, opening new accounts, and keeping the relationships with the old customers; with some extra-assigned different responsibilities.

• Helping Sales team members to do day to day business “starting from the prospecting, presenting projects and closing deals” to achieve the company goals and contributing the competitive advantage.
• Handle responsibilities of searching new prospective via mails, direct telephone and visits.
• Handle responsibilities of preparing and negotiating inquiries and price quotations.
• Following up with existing and potential customers for new requests and renewal contracts.
• Preparing lease agreement and review the terms and conditions.
• Following up with customers to solve any complains and improve the service after selling.

Sales Manager at Rasameel AutoLease co
  • Kuwait - Al Kuwait
  • January 2013 to November 2016

Rasameel Auto Lease is up-growing national leasing vehicles Company founded in 2012. www.r-autolease.com
Responsible or handling the selling leasing services process on a daily basis, opening new accounts, and keeping the
relationships with the old customers; with some extra-assigned different responsibilities.
• Helping Sales team members to do day to day business “starting from the prospecting, presenting projects and closing
deals” to achieve the company goals and contributing the competitive advantage.
• Handle responsibilities of searching new prospective via mails, direct telephone and visits.
• Handle responsibilities of preparing and negotiating inquiries and price quotations.
• Following up with existing and potential customers for new requests and renewal contracts.
• Preparing lease agreement and review the terms and conditions.
• Following up with customers to solve any complains and improve the service after selling.
Ass. Operation Manager.
Shuwaikh Office Branch

Assistant operation manager at Specialized Venture CO
  • Kuwait - Al Kuwait
  • January 2011 to December 2012

SVC is providing leasing vehicles plus drivers services to the governmental ministries. www.svc.com

• Responsible for the project charter, including Cost, salaries, maintenance, Etc ..
• Ensure the validity of all documents through the system in the company.
• Following up the insurance policies expiry dates
• Monitoring the motion of the work through tracking system.
• Following the monthly amount with the ministries.

Direct Sales Executive at Barclays Bank
  • Egypt - Cairo
  • November 2009 to November 2010

Barclays bank is a leading multinational bank in Egypt. www.barclays.com.eg
• Reaching for my prospective B2B or B2C via mail, phone calls, direct visits.
• Achieve the agreed individual sales target to ensure compliance with the bank policies.
• Demonstrating the benefits of the bank through promoting for the retail products and services.
• Following up on the submitted customer’s application and documentation without errors.
• Providing ongoing customer/market feedback to management to improve the business.
• Getting an award from the world bank among the top ten sales.

Education

Bachelor's degree, Business/Commerce, General
  • at Menofyia University
  • May 2009

Accounting

Specialties & Skills

Task Completion
B2B Sales
Customer Facing
Customer Care
Rate Negotiation
BALANCE
BENEFITS ADMINISTRATION
MARKETING
POLICY ANALYSIS
TELEPHONE SKILLS
AUTOMOTIVE

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Organisational Behavior (Certificate)
Date Attended:
March 2018

Hobbies

  • Reading
  • Reading