ismail farhan, customer serves

ismail farhan

customer serves

invest bank

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Baccalauréat, finance and banking
Expérience
4 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 8 Mois

customer serves à invest bank
  • Jordanie - Amman
  • novembre 2010 à juillet 2013

- Opening accounts for new customers and marketing of Visa Cards, personal and housing loans for eligible ones.
- Cross-selling of bank products by offering and explaining its benefits to the client.
- Applying the highest service quality standards that exceed customers’ expectations.
- Deliver work in a timely and accurate fashion.
- Meet compliance requirements to inspect and avoid money laundering and terrorism finance.
- Meet customer’s enquiries (statement of accounts, answering any questions involved with the bank services, guiding the customers to the concerned party.
- Answer customers phone enquiries or problems and solve it efficiently.
- Keep customers in full knowledge with any new products and services.
- Acquired wide knowledge in marketing and sales.

accountant - department transfer à sama exchang company
  • Jordanie
  • février 2009 à octobre 2010

- Issued and receipt of transfers fast.
- Department head transfers.

transfer department à alsamhore exchang company
  • Jordanie - Amman
  • décembre 2008 à février 2009

- Issued and receipt of transfers fast.

Éducation

Baccalauréat, finance and banking
  • à al albeyt uneversity
  • août 2008

65%

Specialties & Skills

Proficiency in performing research & good report writing skills
- Strong ability to work under feasibility stress and pressure & meet deadlines
- Excellent communication and presentation skills

Langues

Anglais
Moyen
Arabe
Expert

Formation et Diplômes

Money laundering (Certificat)
Date de la formation:
May 2010
Valide jusqu'à:
May 2010