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Ismail Ghanem, Brand Representative

Ismail Ghanem

Brand Representative·TopView Group

Morocco

Master's degree, Administration And Business Administration

Work experience

Total years of experience: 6 years, 1 months

Brand Representative

January 2025 - Present

TopView Group

London, United Kingdom

January 2025 - Present

Promote brand image and values
•
•
• Drive costumer engagement and sales
Maintain product knowledge and market awareness
Company industry:
Sales Outsourcing

Customer Service Assistant

September 2022 - September 2025

Whole Foods Market

London, United Kingdom

September 2022 - September 2025

Delivered exceptional customer service in a fast-paced retail
•
•
•
•
environment.
Operated point-of-sale systems efficiently and accurately.
Assisted with stock rotation, merchandising, and inventory control.
Resolved customer queries and supported daily store operations.
Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Team Leader

January 2024 - January 2025

BENUGO Cafes & Restaurants

London, United Kingdom

January 2024 - January 2025

Supported the leadership team with goal setting and performance
•
•
•
Company industry:
Hospitality & Accomodation

Administrative Manager

January 2020 - January 2022

Nefosage LTD

Oujda, Morocco

January 2020 - January 2022

•
•
• Managed project scheduling and communication across departments
Coordinated daily business operations and supply needs.
Oversaw data entry, documentation, and internal reporting.
Company industry:
Management Consulting

Marketing Intern

January 2017 - January 2017

O’DASSIA paint

Meknes, Morocco

January 2017 - January 2017

•
•
• Oversaw data entry, documentation, and internal reporting
Assisted with marketing research and promotional planning
Presented findings to support marketing decisions
Company industry:
Marketing

Sales and Billing Inter

January 2016 - January 2016

AJP

Meknes, Morocco

January 2016 - January 2016

Supported sales strategy by analysing performance metrics.
•
•
• Helped prepare promotional materials for sales event
Facilitated communication between commercial and billing teams.
Company industry:
Industrial Production

Education

University of Greenwich

January 2024

January 2024

Master's degree, Administration And Business Administration

United Kingdom

Université Mohammed V De Rabat

January 2019

January 2019

Master's degree, strategic marketing and commercial management

Morocco

Abdelmalek essaadi university

June 2017

June 2017

Bachelor's degree, Administration And Management

Morocco

Higher institute of technology

June 2016

June 2016

Bachelor's degree, Administration And Management

Morocco

Skills

CHAIN RESTAURANTS

Intermediate

CUSTOMER SERVICE

Intermediate

INVENTORY CONTROL

Intermediate

MANAGEMENT

Intermediate

MARKETING

Intermediate

MERCHANDISING

Intermediate

OPERATIONS

Intermediate

POINT OF SALE

Intermediate

PRODUCT KNOWLEDGE

Intermediate

SALES

Intermediate

Languages

Arabic

Beginner

English

Beginner

French

Beginner

Training and Certifications

Certifications
French Language Certificate: DELF B2

Hobbies and interests

Travel
Reading