Service Manager
National office systems
Total years of experience :30 years, 9 Months
Office automations and banking solutions
Canon . HP. Samsung and others
Service Manager
Facilities and property manager
▪ Managed more than 70 properties; malls, towers, residential buildings, compounds and commercial.
▪ Supervised the facilities 350 staff; engineers, supervisors, technicians, security guards and cleaners.
▪ Prepared the annual budget for the department and adhered to the limits of allocation of funds.
▪ Planned the work and worked the plan as per execution procedures, timetables to achieve specific objectives.
▪ Established culture based on values such as respect, integrity, excellence and communication.
▪ Had two-ways open channels of communication with key staff through mobile to update of new developments and instantly deal with problems.
▪ Took over new properties, inspec them as per the blue prints, terms and hand over to leasing including the currently functioning B Square Mall - Althomamah.
▪ Placed clear guidelines including testing to address emergencies for MPE and security systems.
▪ Conducted periodical field visits to ensure the health, safety, security and functional properties.
▪ Reviewed policies, procedures and forms used towards improving the quality of the work flow.
▪ Set-up short-term training programs to enhance the knowledge and skills of employees
▪ Held monthly meetings with officers with focus on detecting potential risks and placing internal controls to manage them.
▪ Annually reviewe the contracts; re-negotiate contractors for what is best for company; reducing costs yet, maintaining quality services / products
ELV systems specialaist
Special projects and facilities management
System integrator, execution and termination, resellers
Lines of busness :
- Audio video projects (home and commercial theaters, meeting and training rooms, translation system. etc, )
- Security systems ( CCTV, IP cam, Access Control and Time attendance, Intercom, Gate barriers and Parking management, intrusion system, etc. )
- Dimming system and lighting control.
- P/A and nurse call system.
- Signage system.
- Controllers (Crestron, Extron).
- Fire alarm system
- MATV, SMATV
- Block wiring (tell, data, etc)
- Cyclorama, lighting, truss systems, special equipment and studios background
- Bulding maintenance
- Decoration, paint and gebsum work
- HVAC projects and maintenance
- Buldings renovation and reconstructions
- Events management and equipment rentals
• Projects done :
- Variant projects done in several lines with main companies and organizations in the country (ex. ITC . Redco Contracting, Qatar petroleum, Qatar foundation, VCU, Al Bader Cotracting, MOIA, Private sectors, and others
Low Voltage/Current projects
System integrator, execution and termination, resellers
Lines of business
- Audio video projects (home and commercial theaters, meeting and training rooms, translation system. etc, )
- Security systems ( CCTV, IP cam, Access Control and Time attendance, Intercom, Gate barriers and Parking management, intrusion system, etc. )
- Dimming system and lighting control.
- P/A and nurse call system.
- Signage system.
- Controllers (Crestron, Extron).
- Fire alarm system
- MATV, SMATV
- Block wiring (tell, data, etc)
- Electrical projects
- Filing system ( static and Mobil shelves)
Agents for Konica, Canon, Kardex, various business solutions etc… with several other Business automation names in there portfolio
Managing daily activities of the technical service center
Business planning, strategy, budgeting etc…
Coordination, communication and reporting to the manufacturers
Covering all aspects of spare parts e.g. inventory, forecasting market capacity, procurement, sales, pricing, etc…
Service sales such as tenders and service contracts
Managing the activities of 10 technicians and 2 supervisors
Customer technical support and relations
Staff technical training
Supporting the sales department with technical issues
Representing my company at numerous conferences and meetings related to service management
Updating and strengthening my skills through the attendance of several special technical trainings.
Establishment handling repairs and sales of copying machines and a variety of office equipments
Managing workshop
Troubleshooting and repairs off copiers and other office machines
Service sales (maintenance contracts)
Spare parts procurement and inventory
Diploma of Business Solutions & machinary. Graduated with excellent evaluation First of the class graduation.