IT Administrator
Al Jaziri Group
Total years of experience :19 years, 6 Months
•Overall administrative responsibility of IT Department.
•Maintenance and administration of various servers/Client Computers
•Administration of Firewalls, Routers, and all network devices
•Overall purchase authority to all IT related devices/software
•Responsibility of WAN network
•Responsibilities include analysis, installation, maintenance and modification of storage area networks and computing system.
•Ensure the compatibility of the hardware and software of the system by determining it.
•Responsible for the evaluation and recommendation of the new hardware and software.
•Assist team in resolution of hardware, software and system issues.
•Analyze performance of the system and ensure the performance objective and availability of the requirements
•Recommend hardware software, printing solutions and upgrades using established procurement processes.
•Manage the configuration and performance management of all PC systems, Printers and telecommunications.
•Maintained accurate, complete and up-to-date inventory records of all computers and printers.
•Resolved Windows related issues, Internet Explorer issues and other PC software related issues.
•Assisted in the installation and updating of software, as well as the setup and troubleshooting of all equipment.
•Performed diagnostic testing on PC equipment and ensured printers were up and running at all times
•Responsible for providing the desktop system administration and support to the network.
•Interact with all the departments to resolve the queries, issues and problems.
•Responsible for providing help, support and assistance in initial installation of the system, setup and maintenance of the user account, data recovery, etc.
MBA in System Management