Ismail Imtiaz Baig

To provide and manage many change management initiatives at ZADCO. Some of the assignments include and focus was on:

•Responsible for Job Design, Job Analysis and Job Evaluation.
•Develop and maintain the company salary and grading systems so that they fully contribute to a high performance organization. The systems include HAY Job Evaluation for all management staff, MEIRC Job Evaluation for other staff.
•Member of the Job Evaluation Committee and recently being nominated as the alternative secretary of the Job Evaluation Committee.
•Responsible for the compensation strategy to attract, retain talents and be a trend setter in the Oil & Gas space.
•Participate in a variety of surveys conducted by Consultants or ADNOC initiatives/participate in salary surveys and job/grade correlation exercises with ADNOC and major Gulf Oil Companies.
•Develop and monitor the operation and use of the Professional Ladders for career progression through competency frame work and ensure they are properly applied and their potential for skill development is fully realized.
•Monitor and analyze the Performance Appraisal results, ensure the assessments are accurate and advise related salary and rewards commensurate with performance.
•Nominated subject matter expert for the Oracle Performance Management system. Successfully managed the design phase and helped in the roll out for its implementation in 2013.

The primary responsibility apart from managing HR operations was to draw development strategies for the Leisure & Entertainment Cluster of the businesses.

•Redefined key policies and procedures to address employee attraction and retention.
•Closely worked with Euro Disney and LA Universal Studios to bench mark best practices.
•Reviewed the existing JE Framework evaluated, recommended, introduced and implemented a robust frame work based on Hay Methodology for the diverse nature of business, job families, gap analysis for the leisure and entertainment cluster of Tatweer.
•Conceptualized and rolled out the Performance Management system with focus on linkages cascading from the Business Plan and CEO’s objectives to ensure alignment.
•Designed and implemented a Personal Development plan in conjunction with the annual appraisals setting a tone for targeted development.
•Created an in-house and external training calendar for staff as per business priorities.
•Partnered with Entity CEOs / Head of Departments / Front line Managers to design, develop, and deliver customized interventions as part of People Development Strategy.
•Provided supervision, mentorship, feedback & coaching to Facilitators, HR Reps & direct reports.
•Mentoring as a special focus - designed and managed in developing young Emirati talents and preparing them for strategic positions.
•Facilitate in identifying and prepare high performers for the Tatweer “HPE” programs.
•Influencing the top management in various critical decisions for change management.
•Developed a robust induction and employee on boarding program as one of the best practices.
•Used MBTI for leadership development and communication
•Involved in business re structuring strategies & developing models during downward and for the recovery phase.

The role calls for building a Learning Organization and scaling the talent pool of the group to be the best in class and to be known for its People, Processes and Systems.

Having done the diagnosis of the organization currently embarked on Re - structuring exercises alongside working with the senior management team on the Core Values that will drive the group.

Bench marking exercises in relation to all the businesses and appropriate changes are in progress to get to speed to accomplish the larger canvass.

Had successfully restructured the Financial Services Business with very positive outcome.

Member of the Management Board of one of its companies in Bosnia)

Steering the HR activities of the plants at Bosnia & Bulgaria responsible for,
•Managing the project in terms of its contractual obligations on take over.
•Designing systems and processes for building a high performance environment.
•Initiating various management practices and revamping the exiting resources, bench marking them with the best in the world.
•Training and re-deployment of resources based on their competences.
•Building a systemic organization, and a business culture that is sustaining, robust and effective through various OD initiatives.
•Worked along with the community around in various development programs as part of corporate social responsibility.
•Led the marketing team for the Bosnia Metallurgical Coke in Europe.
•Successfully negotiated with the Government of Bosnia & Herzegovina for a waiver of taxes thereby increasing the sales contribution.

A truly multicultural experience with various challenges - language, people and regional / legal customs & practices. Was a member of the labour advisory committee at the Federation level, Sarajevo.

(A group of companies into Software, BPO, Engineering and Telecommunications)

(CORPORATE ASSIGNMENT)
* Manpower Planning for all SBU’s
* Recruitment and Selection including Senior Levels.
* Designed Performance Management System and Effective Implementation
* Compensation Benchmark, Fixation and Periodical Review
* Job Evaluation - Hay’s Technique (Job Description)
* Competency Mapping /Skills Inventory
* Organization Climate Survey to chalk out Organization Improvement Plans.
* Career Planning and Succession Planning & Assessment Centers
* Formulation of HR Policies & Periodic Review.
* BPO - Green Field Project - Hence Set up the entire HR Division

TRAINING & COMMUNICATION
* Training Need Identification & Analysis
* Designing of Training Calendar and Conducting of Need Based Programme
* Review of Training Effectiveness
* Editor of In-house Magazine.
* Regular Communication and Review Meetings.

INTEGRATED ACTIVTIES
* ISO 9002 and Quality Systems.
* Safety, Health and Environment Programme
* Compliance of all Statutes
* Enforcement of Discipline and governance
* General Administration & Liaison with Legal and Government Bodies

SPECIAL ASSIGNMENT
* Handled Merger and Integration with specific focus on People Related processes
* Change Management Initiatives.
* One of the Business Review Committee Members in the Management Team of GR Cables a sister company of Goldstone Technologies

(Member of the British American Tobacco Company, UK)

As Head of HR lead the Human Resources Function at ITC Zeneca Limited, Bangalore - A joint Venture Between ITC Limited and Zeneca plc, UK.

The Focus was on:
* Developing and implementing HRD policies & systems, including functional based performance management system.
* Human Resource planning and Recruitment Systems.
* Developed Competency Based roles based on Hay Job Evaluation Methodology.
* Identifying, designing and implementing appropriate training and development activities.
* Formulating Compensation & Benefits policy and remuneration packages.
* Integration of employees from the two streams and building a unique organization Culture.
* Nurturing a work culture for organizational excellence and employee satisfaction.
Was Manager Human Resources of ITC Limited, Agri Businesses Group,

Corporate H.R. Resource for both Agri Businesses and ITC Agro Tech Limited
Member of the ITC Human Resources Task Force, Corporate Office Calcutta.
Member of the Management Development Team, Holland, - Presented many papers at Advanta, Holland and formalized global HR policies as a key member of the Resource Group

(A unit of the TATA Group of Companies)

* As Corporate Personnel Executive was primarily responsible for Employee Relations, Employee Corrective Actions, Employee Welfare Programme and Computerized Human Resource Information System.

* Was a team member in Performance Counseling, Training and Compensation & Benefits Exercises.

* Also spearheaded the wage negotiations of the factory at Hosur and successfully signed the long term Wage Settlement with the Unions.

(One of India's biggest / state of the art Paper Mill with non conventional Raw Material)

* As Personnel Officer in a multi location and multi union environment accountable for Personnel, Industrial Relations, Labour Welfare and Implementation of Statutory requirements including Contract Labour Management.

* Local Environment Management through formation of Pugalur Rural Development Society.

* Designed and executed various programme with personal commitment as the Founder President of the Society.

* As Senior Personnel Officer was responsible for the Personnel Policies, Selection, Campus Recruitment, Induction, Performance Appraisal and Training & development Programme.

* Implemented programme to enhance comprehensive cross-functional team effectiveness. Demonstrated influence management for issues that impact business and employee work improvement.

* Demonstrated change management skills in the multi union environment.

* Represented the company for adjudication and Labour Court matters.

* As Secretary of the Officers Club for two consecutive years organized many development programme for adults and children.

(A leading Publication unit)

* As the unit’s Personnel Head responsibilities included Personnel Administration, Grievance redressal, Discipline, Implementation of Settlements, Welfare Administration etc.

* Represented the Company before Ajudicatory machineries and Liaison with the Government officials.