Ag. Head ICT
Tropical Bank Ltd
Total years of experience :19 years, 0 Months
Responsible for providing leadership and direction in IT technical function and services including testing, staff training and development, and implementation and support of applications and any other identified software & hardware products in accordance with best practice IT principles, policies and procedures.
I hope to become a dependable and innovative professional and mature into an exemplary team leader, excellent and highly successful person in my career within the country and Worldwide.
1. 2007 August: Senior IT officer Tropical bank
Projects: Globus (banking software), Internet banking, SMS banking, E-Tax, RIA money transfer, E-water, NSSF, VISA. SWIFT UPGRADE
Other responsibilities held are
⇒ Inspect new machines and Install operating systems and other Soft and hardware
⇒ Solve network problems in the bank and all branches in liaison with service desk staff
⇒ Configure & set-up new branches and ATM machines
⇒ Co-ordinate the day to day operations of the bank
⇒ Repair faulty computer hardware and also maintain all hardware and software inventory
⇒ Carry out regular back-up of the banking systems and Perform the banks close of business operations
⇒ Maintain the attendance system and produce daily attendance reports
⇒ Maintain voice recording system and produce reports when needed
⇒ Maintain and manage the PABX (Telephone) system for the bank
⇒ Monitor and produce monthly telephone usage reports
⇒ Monitor and maintain the banks cctv camera system
⇒ Maintain and monitor the banks Access control systems
⇒ Maintain and manage the Human resource software for staff (Cascade) and produce reports when needed
⇒ Configure, maintain the Anti-virus server and ensure that all clients have the latest anti-virus updates.
⇒ General user support
⇒ Train interns
2. 2006 to July 2007: I.T Field Work.
⇒ Pc repairs
⇒ Hardware & software maintenance
⇒ Configure new machines
⇒ Install SAN
⇒ Preventive maintenance
3. Jun 2005-2006: Trained with computer Point in the field of Information technology.
⇒ Dealing in repairs of computers, printers
⇒ Installation of Software and Hardware
⇒ Carry out preventive maintenance.
⇒ Network Installation
⇒ Customer support
Dealing in repairs of computers, printers
Installation of Software and Hardware
Carry out preventive maintenance.
Network Installation
Customer support
Microsoft Certified IT Professional (MCITP)
Information Technology Infrastructure Library Foundation Management in IT service Management
ISO 27001:2005 based Information Security management system
I hope to become a dependable and innovative professional and mature into an exemplary team leader, excellent, dependable and highly successful person in my career within the country and Worldwide.
UACE national award
received a certificate award of completion
recieved a UCE national ward
received PLE AWARD