Ismail Mulla

In-flight Executive - Jet Airways, 30th, March 2006 - Currently Employed.
(Currently on wet lease contract in Abu Dhabi with Etihad Airways to operate ultra-long haul flights to USA).
• License on Aircraft type :
B777-300 ER,
A330-300 / 200,
B737-700 / 800 / 900 / 900-ER / NG.
• Responsible for ensuring the safety of passengers while on board the aircraft.
• Responsible for ensuring passengers comfort by delivering warm, efficient and seamless services with a smile on board the aircraft.
• I have been promoted as an In-flight Executive as on 15th Oct, 14.
• Responsible for conducting an accurate pre-flight briefing when operating as a Cabin Crew In-charge or as a cabin senior to prepare crew members mentally and physically for an efficient flight and conducting post flight briefing to discuss the experiences and issues in order to improve for future flights and also responsible for maintaining discipline among crew members on board.
• Received “Zero Sickness award”, as well as few honors and appreciations by Jet Airways.
• Received “Excellent Service” and “Outstanding Service” appreciation letters from the company and Vice-president - Cabin Crew.
• Received appreciation letter for excellent productivity.
• Suggested company management team as well as senior managements for various measures of “Cost Saving” and “Revenue Management”.
• Received recognition from Etihad airways.
• Providing ideas, feedbacks and suggestions on our Chairman’s email id for profit maximization in our business for past 7 years.