Ismat Alqam, Branch manager assistant

Ismat Alqam

Branch manager assistant

Curves

Lieu
Arabie Saoudite - Khobar
Éducation
Baccalauréat, Business administration
Expérience
11 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 7 Mois

Branch manager assistant à Curves
  • Arabie Saoudite - Riyad
  • juin 2011 à mars 2014

Team leader
Preparing weekly/monthly reports
Schedule daily assignment program
Schedule weekly sales/assignment program
Request /Follow daily maintenance activities
Assure Customer satisfaction of service
Evaluate team members
Initiate material requests
Collect service payments & report to finance
Follow/resolve communications with related parties
Report member engagement & benefit
Liaise with hr department on team concerns
Implement company policies & targets
Assist management in sales strategies & team encouragement to achieve monthly target
Participate in management meetings

Marketing manager à Monther hait est.
  • Jordanie - Amman
  • février 2003 à mai 2008

manage and coordinate all marketing, advertising and promotional staff and activities
conduct market research to determine market requirements for existing and future products
analysis of customer research, current market conditions and competitor information
develop and implement marketing plans
manage the productivity of the marketing plans and projects
monitor, review and report on all marketing activity and results
determine and manage the marketing budget
deliver marketing activity within agreed budget

Administrator à Monther hait set.
  • Jordanie - Amman
  • septembre 1999 à janvier 2003

recruiting, training and supervising junior staff, and delegating work
arranging meetings, taking minutes and keeping notes
invoicing
managing and maintaining budgets
liaising with staff in other departments and with external contacts
correspondence and documents
arranging travel and accommodation;
organising and storing paperwork, documents and computer-based information.
using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel

Éducation

Baccalauréat, Business administration
  • à Philadelphia university
  • juin 1998
Etudes secondaires ou équivalent, High School Litrature stream
  • à Jabal Amman secondary school
  • juin 1993

Specialties & Skills

Outlook
International Computing Driving Licence ICDL
Invoicing
Administration
Team management
Time management
Communication management

Langues

Anglais
Moyen
Arabe
Expert

Formation et Diplômes

ICDL (Certificat)
Date de la formation:
May 2004
Customer service (Formation)
Institut de formation:
Curves international
Date de la formation:
August 2013
Durée:
16 heures
Guest production (Formation)
Institut de formation:
Curves international
Date de la formation:
April 2012
Durée:
24 heures
Project management professional (Formation)
Institut de formation:
SAC for training & consulting
Date de la formation:
September 2013
Durée:
35 heures
Sales (Formation)
Institut de formation:
Curves. International
Date de la formation:
April 2012
Durée:
24 heures
Team management (Formation)
Institut de formation:
Curves international
Date de la formation:
July 2013
Durée:
16 heures