Israa Hassan

 Consistently produced high quality human rights research reports on the status of asylum seekers, refugee rights, deportations and their legal limitations within Human Rights and European Law.
 Diligently assisted in the preparation of documents for Immigration applications for both local and international Immigration authorities.
 Proactively shadowed team solicitors in client meetings as well as accurately producing case summaries for firm solicitors and pressing cases.
 Managed all the necessary administrative duties including delegating to a support team the overall workload and ensuring firm efficiencies.

 Successfully fact checked client application prior to submitting to the Home Office and ensured accurate filing of all applications and appeal cases.
 Effectively communicated with clients regarding their case matters and relayed all the relevant legal advice, as well as consistently keeping them up to date on the progress of their cases.
 Delegated the core support and administrative needs to a team of administrators, ensuring a smoothly operational office, and provided pivotal role in frontline firm operations.
 Provided accurate summaries of legal documents casework, as well as proficiently drafting legal correspondence to solicitors and clients.
 Accurately minuted and attended meeting with external and internal stakeholders, attended court dates to submit judicial review application and assisted case workers with workloads.
 Successfully prioritized and worked under tight deadlines, in order to ensure the completion of case reports.

 Provided a sophisticated client base with a holistic and customized level of customer service. Providing independent advice to customers on suitable products and services available.
 Consistently achieved and exceeded quarterly sales targets, by utilizing the in depth knowledge on the products available for sale.
 Successfully ensured all stock takes are completed and ensured in time stock orders, accurately processed all invoices.
 Managed all staff scheduling and ensured daily operations delegated to relevant staff in management’s absence.