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Isra'a Khalil, Tele sale representative

Isra'a Khalil

Tele sale representative·PepsiCo Jordan

Jordan

Bachelor's degree, Business Administration

Work experience

Total years of experience: 12 years, 0 months

Tele sale representative

March 2015 - Present

PepsiCo Jordan

Amman, Jordan

March 2015 - Present

Receiving Pepsi orders from our customer by e-mail and telephone. Then making these orders and send it to logistics department.

Company industry:
Industrial Production
Job role:
Customer Service and Call Center

Business Development Specialist

September 2014 - December 2014

pepsiCo Jordan

Amman, Jordan

September 2014 - December 2014

Company industry:
Industrial Production
Job role:
Human Resources and Recruitment

Service Advisor

October 2013 - October 2013

Crystelcall

Amman, Jordan

October 2013 - October 2013

Receiving calls from customers and help them to solve their problems. Plus give them full Info they need it.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Trainee in all sections

July 2013 - July 2013

Ministry of Labor

Amman, Jordan

July 2013 - July 2013

Company industry:
Public Administration
Job role:
Administration

متدرب في جميع اقسام الشركة

June 2012 - July 2012

Al-Ghad company

Amman, Jordan

June 2012 - July 2012

- 2012: One month trained in the human resource department at Al-Ghad company.

Company industry:
Recruitment & Employee Placement Agency
Job role:
Secretarial

Education

University of Jordan

May 2013

May 2013

Bachelor's degree, Business Administration

Jordan

GPA (point): 3.39 out of 4

GPA (point): 3.39 out of 4

2009-2013: Studies Bachelors Degree\ Business Administration at University of Jordan. With an average of ( 3.39 out of 4) Rating: ( very good)

Skills

Business Relationship Management
Expert
Business Relationship Management
Expert
Customer Relations
Expert
Customer Relations
Expert
General Business Administration
Expert
General Business Administration
Expert
HR Service Delivery
Expert
HR Service Delivery
Expert
Customer Service
Expert
Customer Service
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
KEYBOARDING
Intermediate
KEYBOARDING
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
TIME MANAGEMENT
Beginner
TIME MANAGEMENT
Beginner
Business Relationship Management
Expert
Business Relationship Management
Expert
Customer Relations
Expert
Customer Relations
Expert
General Business Administration
Expert
General Business Administration
Expert
HR Service Delivery
Expert
HR Service Delivery
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic

Expert

English

Intermediate