Sr. Project Manager
Bayan
Total years of experience :16 years, 9 Months
large implementation as full life cycle for Oracle Cloud SaaS Applications as well as Hyperion Cloud implementation in banking industry.
•Coordinate internal resources and third parties/vendors for the flawless execution of projects.
•Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
•Ensure resource availability and allocation.
•Develop a detailed project plan to monitor and track progress.
•Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
•Measure project performance using appropriate tools and techniques.
•Manage the relationship with the client and all stakeholders.
Ali Bin Ali Group
GFMIS Project for the government
Of Qatar.
PI Square
Outsourced to Qatar Steel Program Manager:
•Manage large implementation and configuration for Oracle Hyperion project in regional manufacturing company in Qatar.
•Deliver the functional design, business process change, and configuration documentations.
•Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to the project team. i.e. Creating business Design Hyperion planning cubes, design hierarchies based on business requirements.
•Design and implement User security and auditing options meet with key stakeholders, systems owners and end users to define business financial, and operations requirements, system goals and identify and resolve systems issues.
•Performed independent verification and validation of software applications and systems function and performance.
•Present to stakeholders reports on progress as well as problems and solutions.
and North Africa •implemented GFMIS project for the government of Jordan; involved in both Oracle Hyperion and Position management (Oracle SHR and PSB)
•Manage the day-to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, standards and sales targets.
•Monitoring, coaching and feedback, Motivation, leadership for the team and developing future leaders.
•Responsible for training and development of the staff.
•Recommendations for product and process development based on customer feedback and analysis of the same.
•Conducting performance appraisal for the team.
•Provides ongoing observation and behavioural feedback to employees regarding their performance.
•Manages all technical and scheduling project aspects and coordinate with the other team members towards an effective and efficient execution of the project.
•Compiling reports on team’s performance and customer feedback.
•Work very closely with team members to solve customer problems. Also needs to understand agent's problems and weaknesses and address these.
•Offers solutions and suggestions for process and product improvement to management.
•Required making decisions on any matters relating to improving revenue generation & customer satisfaction.
•Responsible for making suggestions on training requirement for team members and adjusting targets to suit the needs of the business.
•Gather the team for regular times of reflection, planning and implementation
•Assign roles and responsibilities to team members.
•Ensure the timely and effective completion of tasks and activities
•Ensure the team understands and adheres to the expectations and responsibilities given.
•Ensure that the team fills out the time sheets and delivers it to the PMO on the required date.
•Facilitates weekly Section meeting to communicate information to staff and to solicit input.
FCI Technologies •Utilizing and implement such technologies as Oracle and Cold Fusion in banking industry;
•Collaborated with and guided team through development and testing effort;
•Planned and organized testing, load testing, and performance tuning;
•Exercised significant on-the-spot issue management and end-user support to brief Colonel-in charge;
•Remotely integrated all issues, code fixes, and releases into deployment;
•Organized and delivered all end-user training;
•Managed team of 10 through development, unit testing, and system integration testing;
•Oversaw quality assurance of all custom applications and custom interfaces;
•Contributed to development effort and served as main technical resource for developers;
•Designed, coded, tested, deployed for production, and provided end-user support for application;
•Served as team technical support and Team Lead during testing, training, and end-user support;
Amman, Jordan
Lafarge DATABASE:
•Maintained and supported in house systems to comply with Lafarge’s business
Plans and corporate strategy;
•Developed SQL, PL/SQL packages, procedures, functions, triggers and data Migration;
•Interacted with various internal/external of the database applications and
•Translated Business requirements into logical/physical Database specifications;
•Migrated Oracle 7.3 to Oracle 8i using SQL Loader and Oracle data migration Tools;
•Defined & setup systems data integrity;
•Provided help desk support and administered applications
APPLICATIONS:
Part of the team which developed the following in house systems:
o General Ledger
o Fixed Assets
o Human Resources
o Secondary sub-systems such as Equity Control and Internal Financial
Controls.
•Ad-hoc creation of Forms and reports as per user requirements;
•Controlling and evaluating systems testing as a member of a systems test team;
•Developed client/server applications using Oracle as the Database Server 7.xand Forms 4.5 as the GUI tool;
•Created GUI standards for applications;
•Upgraded Forms and Reports SQL*From 3.0/1.1 to 6i.