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Issam Mosleh MBA, Senior buying administration and Assistant store manager

Issam Mosleh MBA

Senior buying administration and Assistant store manager ·virginmegastore

Qatar

Master's degree, human resource management

Work experience

Total years of experience: 23 years, 1 months

Senior buying administration and Assistant store manager

January 2023 - Present

virginmegastore

Beirut, Lebanon

January 2023 - Present

Company industry:
Retail & Wholesale
Job role:
Management

Duty manager

January 2021 - January 2023

virginmegastore

Beirut, Lebanon

January 2021 - January 2023

Company industry:
Retail & Wholesale
Job role:
Management

Senior Buying administration officer

February 2012 - January 2021

Virgin Mega Store

Beirut, Lebanon

February 2012 - January 2021

• Leveraged strong analytical skills to oversee administrative purchasing, ensuring accurate tracking of product pricing and vendor contracts for informed decision-making.
• Enhanced reporting processes by maintaining up-to-date records, contributing to effective monthly and quarterly evaluations.
• Streamlined product information management by creating comprehensive forms for various categories, improving departmental efficiency.
• Cultivated strong relationships with vendors, enhancing negotiation outcomes and ensuring optimal product sourcing.
• Developed a keen understanding of retail operations, positioning myself for a transition into roles such as Assistant Store Manager or Operations Manager.
• Demonstrated adaptability and a commitment to continuous improvement in fast-paced environments, preparing for future challenges in teaching, retail, and human resources.

Company industry:
Retail & Wholesale
Job role:
Purchasing and Procurement

Retail Sales Officer

November 2003 - February 2012

Virgin Mega Store

Beirut, Lebanon

November 2003 - February 2012

Highlights:
• Consistently exceeded sales targets over multiple months by effectively aligning customer needs with tailored product solutions.
• Recognized with awards for outstanding performance and exemplary team spirit, showcasing commitment to excellence.

Key Responsibilities:
• Supported daily store operations management to ensure effective execution of sales strategies and operational plans.
• Led initiatives to convert potential customers into loyal buyers while upholding inventory safety and organization.
• Collaborated with team members to foster a positive work environment and enhance overall customer experience.
• Developed strong relationships with customers to understand their needs and provide personalized service.

Company industry:
Retail & Wholesale
Job role:
Sales

Math Lecturer (Part Time)

January 2003 - June 2003

West Hill College

Lebanon

January 2003 - June 2003

• Instructed and guided students in a structured environment, enhancing their understanding of complex concepts, which can translate to effective training and development in retail and operations.
• Created tailored lesson plans and resources, showcasing adaptability and attention to individual needs, skills that are crucial in managing diverse teams and customer interactions.
• Collaborated with colleagues to share best practices, demonstrating teamwork and communication skills essential for roles in human resources and management.
• Fostered a supportive environment that encouraged growth, paralleling the customer-centric approach needed in sales and retail management.
• Utilized assessment techniques to monitor progress, a skill applicable to evaluating team performance and operational efficiency.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Lebanese International university (LIU)

January 2017

January 2017

Master's degree, human resource management

Lebanon

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

British Open University

December 2010

December 2010

Bachelor's degree, BSc. Business Administration

Lebanon

GPA (point): 2٠5 out of 4

GPA (point): 2٠5 out of 4

Key Academic Courses: • Managerial Business Systems, Operations Management • International Business, Information Systems, System Thinking • Cost Management, Supply Chain Management • Introduction to Accounting, Managerial Financial Accounting • Micro/Macro Economics, Organizational Behavior • Human Resource, Team Management • Consumer Behavior, Professional Sales, Marketing • Leadership, Policy Making, Decision Making

West Hill College

December 2003

December 2003

High school or equivalent, Lebanese Baccalaureate in Experimental Science

Lebanon

GPA (point): 2.0 out of 4

GPA (point): 2.0 out of 4

giving private lessons in math to students having difficulties in learning

Skills

Customer Service
Expert
Customer Service
Expert
Store Management
Expert
Store Management
Expert
Sales Management
Expert
Sales Management
Expert
Operations Management
Expert
Operations Management
Expert
Procurement
Expert
Procurement
Expert
Stock Control, Inventory Management/ Requisitions, Sales, Marketing, Customer Service
Expert
Stock Control, Inventory Management/ Requisitions, Sales, Marketing, Customer Service
Expert
Administrative Procurement,Vendor Management,Contract Negotiation,Cost Code/Margin Pricing Structure
Expert
Administrative Procurement,Vendor Management,Contract Negotiation,Cost Code/Margin Pricing Structure
Expert
Store Management, Management Reporting, Performance Analysis, Budget Handling, KPIs
Expert
Store Management, Management Reporting, Performance Analysis, Budget Handling, KPIs
Expert
Proficient in Ms Office and Internet Usage
Expert
Proficient in Ms Office and Internet Usage
Expert
Instructing/Mentoring, Team Building, Working Under Pressure, Communication
Expert
Instructing/Mentoring, Team Building, Working Under Pressure, Communication
Expert
Staff Training & Performance Management, Operational Procedure Improvements, Target Achievement
Expert
Staff Training & Performance Management, Operational Procedure Improvements, Target Achievement
Expert
Analytical Ability, Critical Thinking, Decision Making and Problem Solving, Time Management
Expert
Analytical Ability, Critical Thinking, Decision Making and Problem Solving, Time Management
Expert
Customer Service
Expert
Customer Service
Expert
Store Management
Expert
Store Management
Expert
Sales Management
Expert
Sales Management
Expert
Operations Management
Expert
Operations Management
Expert
Procurement
Expert
Procurement
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Training
Sales of Life Insurance Products
MetLife Alico Life Insurance
Nov 2011
Sales & Customer Service
G.W.R
Jul 2010

Recommendations

Fiona Laird

May 2022

May 2022

Chief Human Resources Officer and Senior Vice President, CommunicationsSubordinate

I have a contract supply offer for you. Kindly indicate if you are interested in more details.

Antonio Gerges

Sep 2013

Sep 2013

store managerManager

Issam was a hard worker committed disciplined employee striving constantly for the better in the matter of customer service and increasing the sales in order to hit targets;applying cross selling up selling and all selling skills used in retail business.