عصام ميساوي

➢ Marketing & Sales Key responsibility:
Oversee all traditional & digital marketing strategies resulting in the target in annual revenue, scale all marketing campaign and sales efforts, establish marketing strategies to meet organizational objectives.
Evaluate customer research, market conditions, competitor data and implement marketing plan changes as needed.
Develop pricing strategies and manage & control the Marketing department budget.
Responsible for company social media accounts including Facebook, Instagram, as well as manage and monitor content posts and campaigns to ensure brands’ public presence.
Stay up to date on new digital marketing & social media tools and ability to be able to interpret analytics from paid social media campaigns.
Develop, maintain and manage the content for specific keywords of the company-related websites and monitored changes in search engine algorithms and best practices to achieve the best SEO results.
Track campaigns, prepare performance analysis reports of post-campaign, and make recommendations to concurrent programs for corrective modifications.
Prepare and deliver technical presentations for meetings of new and existing
professional Corporate to maintain and build business relationships at all levels.
Creating, planning and executing promotional events which led to increased sales and managing all event operations separately (preparing venue, invitations etc.).
Manage relationships with all internal sources including: website developers, graphic designers, etc, to ensure that projects and work are completed on time and within budget.
➢ Admission Counselor Key Responsibility:
Maintain and supervise all incoming and outgoing calls, mails, walk-in while recording accurate messages & demonstrate excellent leadership abilities to new employees.
Provide assistance to faculty and staff in duties such as teaching classes, conducting orientation programs, issuing transcripts, and scheduling & attending students’ exams.
Counsel and provide guidance to students regarding personal, academic, vocational, or
behavioral issues & enforce discipline and attendance rules.
Collaborate with teachers to develop and maintain curriculum standards, develop mission statements, and set performance goals and objectives.
Confer with parents and staff to discuss educational activities, policies, and learning problems & timely reporting to the Centre Manager for all activities.
Create school improvement plans by using student performance data.
Advise students on issues such as course selection, progress toward graduation, fees & pricing and career decisions.
Data entry of multipurpose information forms and preparing Reports, Quotations, etc.
Providing excellent customer service & handling any other duties as assigned.
➢ Key Achievements:
Got promoted within a short period from Marketing Executive to Senior Marketing Executive in February 2017.
Increased sales revenue which leaded to open a new branch within 3 years.
Implement marketing and promotion tactics that led to 34% growth in total social media shares and 27% increase in website traffic from social media posts.

➢ Key responsibility:
Prepared and managed correspondence reports, documents, memos and office supplies.
Managed & tracked travel/meeting/conference expenses & worked closely with finance
to ensure spending aligned with budget.
Operated office equipment & handled incoming calls/mails and routing calls to the
correct person or taking messages.
Coordinated all aspects of internal and external visitor meetings, seminars, interviews &
providing excellent customer service.

➢ Key responsibility:
Prepared agendas and coordinated on and off-site client meetings, attended all meetings and served as representative and liaison for the senior management (MD).
Handled all sensitive information with the utmost confidentiality on a daily basis.
Screened incoming calls and directed them to the appropriate departments and successfully tracked messages.
Managed all travel arrangements, meeting schedules, report, presentation preparation,
budget compilation and distributor contracts, as well as all written correspondence.
Transcribed minutes, performed data entry, translated letters Arabic‹›English and
assisted with contracts and accounts payable transactions.
Planned and coordinated company projects, events and off-site meetings, intense
dealings with Supplier/vendors, including price negotiation.
Provided research, including survey, general background and industry data.
Generated leads and created business relationships to help sell advertising including
banners, standees, tabling, etc.
Interfaced with company representatives, remote sales and customers to ensure
company goals and objectives were reached.
Tracked and reported marketing statistics and reviewed prices and opportunities of
potential promotional items to be purchased.