Manager I.T
Ravian International Agencies
Total years of experience :25 years, 9 Months
working as Manager IT Services with Excellent Technical Skills. Managing VMware5 based Infrastructure and hosted Virtual Machines.I am effectively Administrator DNS Server, DHCP Server, FTP Server, Active Directory Services, Email Servers Exchange 2007 Server and Linux based Kerio Mail Server in the active directory environment .Strong System and Support Skills and Planing and budgeting as seasoned professional and specialist of support and services windows server 2008 based environment where critical operations are continued on 24x7 .Monitoring and managing reports on daily basis and taking decisions for the up-gradation Infrastructure and software requirement in the organization.Planing for Deploying ITIL frame work in the organization.few major steps have already been taken for release management and for deployment management.
Managing Shipping Based Software.Being I.T Manager my responsibility to upgrade and motivate my help desk team and giving them trainings, listing there issue and resolved their issues.
Personally involved if there is issue in not resolved given time line period, Good hardware skills and managing hardware inventory of it' required on urgent basis and use my expertise to fixed the issues on less time.Taking feedback's from our clients and for our performance interacting with our vendors.Strong Skill in R & D new software and new hardware.Implementing new technology in our offices.I also managing remote Branch locations Point to Point Connectivity and their issues.Avoiding delays and give them smooth working environment.I am good administrator in Citrix presentation server for online published office applications for staff and management can access their application around the globe.I always focused on customer services and give high level of I.T services.I always give importance on smart worker theory.Specially Monitoring TCP/IP Communication with help of Firewall to secure our LAN and WAN networks.
I was responsible to manage four sugar mills and one automobile It Dept Infrastructure.Active directory and domain based. these plant were on remote area.I was manage large technical staff .I was responsible to provide 24X 7 help desk availability during production in peak season. Managing online connectivity with head office and using backup links up and running. Active directory based environment where all account was authenticated from head office via satellite links.Manged Hardware inventory HP servers, Cisco routers and switches.work under pressure environment with using my multitasking skill.I was also involved in SAP Implementation.
Worked as customer service engineer and responsible for provide support in Windows 2003 Server Administration & Installations, Administration Of Mailer daemon Email Server, Support the operating system software maintenance to determine the appropriate features and parameters have been selected and implemented in accordance with company defined standards.
Oracle Client Installation and Support.
Installation & Support to Software like Linux AS 2.1, ES 3.0, Linux Red Hat 9, Squid Server in Linux, Kerio Mail Server in Linux, Open Office.Org, Windows 2003 Server, Windows XP, Win NT Server, Windows98, Windows95, Office 2003, Office 2003, Netscape, Internet Explorer, etc.
Managing Based LAN, Provide technical support to customers and on request visit them to fix their problems if any.
Support to PCs hardware like modem, LAN Cards, Cables etc. I have experience of GPRS Connectivity Via Mobile Phones.
Responsible for maintaining Connectivity of Networking. Support LAN network.
DSL Link, CISCO routers 2500 and 1700, Symantec Gateway Firewall, and LAN Swatches.
Managing and maintaining Virtual Private Network (VPN).
Responsible for converting LAN System from 10mbps to 100mbps.
Support to create account in Windows 2000 Server and Linux Server for Dial Services.
Special Projects:
1, Two Sugar Mills get Online with Head office of DEWAN Group.
2, Established an environment in Cat-5 in my branch office
3, Mega project awarded by Govt of Pakistan to Our Company. It was multimillion project and include the establishment of database of all the citizens of Pakistan. Having entered all such data it will be proceed and will be handed over to Govt. of Pakistan who will make use of this data base in making and issuance of new National I.D cards.
4, IT formalization and Standardization project to Standardized all Hardware wise as well software wise and arranging IN house Microsoft office Training to get better performance from user
ITIL V3 Foundation
Vmware VCP5 Certified.
MCITP Server Administrator
I have attended PGD Program from Germany.
I have done B.E Electronics from NED University.I also done CCNA Certification and MCP.Linux Adminitration