Senior Program Manager EPMO
SAR - Saudi Arabia Railways
Total years of experience :13 years, 11 Months
o Leading and managing large, complex enterprise-level Programs /Projects.
o Developed and implemented robust EPMO SOPs, streamlining project management processes for
enhanced efficiency and standardization.
o Led and successfully delivered complex IT Programs and projects, aligning with organizational objectives
and ensuring timely completion within budget constraints.
o Implemented coaching programs that resulted in notable team performance improvements and increased
overall productivity.
o Successfully navigated complex stakeholder environments, ensuring alignment of project goals with
business departments’ expectations.
o Demonstrated a results-driven leadership approach, achieving optimal outcomes in both project
management.
o Identified areas for improvement and implemented strategic initiatives, contributing to the overall success
and growth of the organization.
o Planning and designing the program and proactively monitoring its progress, resolving issues and initiating
appropriate corrective action.
o Defining the program's governance arrangements.
o Ensuring effective quality assurance and the overall integrity of the program - focusing inwardly on the
internal consistency of the program, and outwardly on its coherence with infrastructure planning,
interfaces with other programs and corporate, technical and specialist standards
o Managing the program’s budget, monitoring expenditure and costs against delivered and realized benefits
as the program progresses.
o Managing communications with all stakeholders.
o Managing both the dependencies and the interfaces between projects.
o Managing risks to the program's successful outcome.
o Initiating extra activities and other management interventions wherever gaps in the program are identified
or issues arise.
o Reporting the progress of the programs / Projects at regular intervals to CEO steering committee, business
department’s VPs, business department’s directors, EPMO director, ITPMO director.
Responsibilities and Duties: -
o Leading and managing large, complex enterprise-level projects.
o Leading and managing multiple Agile teams and do integration with other activities outside the scope of the Agile teams.
o Playing a consultative role to put in place the appropriate people, process, and tools, to improve team efficiency and effectiveness.
o Coaching members of the team as needed to optimize the efficiency of the project team.
o Using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort.
o Achieve the project goals within designated project constraints.
o Develop, implement, track and support cross-program strategies, processes and frameworks that
coordinate and align the energy efficiency portfolio with exceeding goals and meeting KPIs.
o Develop, implement and document processes and procedures to address operational gaps in the
current programming.
o Monitor and track progress of cross-team initiatives until successful implementation or project handoff.
o Building and integrating information systems to meet the client’s needs.
o Assessing the systems architecture currently in place and working with technical staff to recommend solutions to improve it.
o Resolving technical problems as they arise.
o Providing supervision and guidance to development teams.
o Continually researching current and emerging technologies and proposing changes where needed.
o Informing various stakeholders about any problems with the current technical solutions being implemented. o Assessing the business impact that certain technical choices have.
o Providing updates to stakeholders on product development processes, costs, and budgets.
o Leading and managing large, complex enterprise-level projects.
o Leading and managing multiple Agile teams and do integration with other activities outside the scope of the Agile teams.
o Playing a consultative role to put in place the appropriate people, process, and tools, to improve team efficiency and effectiveness.
o Coaching members of the team as needed to optimize the efficiency of the project team.
o Using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort.
o Achieve the project goals within designated project constraints.
o Develop, implement, track and support cross-program strategies, processes and frameworks that
coordinate and align the energy efficiency portfolio with exceeding goals and meeting KPIs.
o Develop, implement and document processes and procedures to address operational gaps in the
current programming.
o Monitor and track progress of cross-team initiatives until successful implementation or project handoff.
▪ Agile / Waterfall Project Management
▪ Microsoft Dynamic AX (2009 & 2012 & 365).
Responsibilities and Duties: -
o Manage and deliver large and complex ERP engagements to identify design, and implement creative
business and technology solutions for large clients across several key industries.
o Manage engagement risk, project economics, planning and budgeting and accounts receivable.
o Define deliverable content and ensure buy-in of proposed solutions from top management levels for client.
o Develop ERP practice solutions and methodologies.
o Perform as counselor and coach for ERP solution implementation.
o Provide input and guide staffing process.
o Provide leadership and assistance for delivery teams and staff in local offices.
o Update and manage ERP system to ensure it provides company with proper business solutions and accurate results.
o Analyze data processing modules and identify areas of enhancements and improvements.
o Implement and configure ERP application consulting customers.
o Collect requirements, analyze businesses and execute process workshops.
▪ Agile Scum Team Member.
Responsibilities and Duties: -
o Support on functional aspect and help maintain custom components of Operation modules.
o Assist other team members by performing technical development work related to operational module.
o Interact with IT Application Development Group and users to determine project requirements.
o Implement solutions for operations area through providing functional designs.
o Provide routine production support through ERP business solutions.
o Develop, record and maintain Application customizations and interfaces.
o Analyze impact of patches and development work in other areas, on existing system customizations,
and coordinate their migration to production system.
o Support and maintain systems and processes to meet business requirements.
o Resolve issues and develop business solutions working with HR, Payroll, Finance and IT.
Responsibilities and Duties: -
o Reviews, analyzes, and modifies the programming systems including encoding, testing, and debugging
to support an organization's Enterprise Resource Planning (ERP) applications. Ensures that software can
be completely integrated into the ERP system.
o Implement solutions for operations area through providing functional designs.
o Provide routine production support through ERP business solutions.
o Develop, record and maintain Application customizations and interfaces.
Software engineering is the process of analyzing user needs and designing, constructing, and testing end-user applications that will satisfy these needs through the use of software programming languages. It is the application of engineering principles to software development.