itemad Ben saeed

Designed and executed integrated marketing strategies to drive
growth and achieve business objectives.
Managed multi-channel campaigns across Google Ads, Meta,
LinkedIn, Twitter, Instagram, and Snapchat.
Planned and implemented direct campaigns to boost
engagement and lead generation.
Conducted market research and competitor analysis to identify
opportunities and challenges.
Created and optimized website content, improving user
experience and increasing visibility.
Published digital content to strengthen brand awareness and
market positioning.
Monitored website traffic and campaign performance, providing
insights to enhance ROI and effectiveness.

Restructured the customer care team into three
specialized units, improving efficiency and service quality.
Designed and implemented strategies to enhance
customer satisfaction, loyalty, and long-term retention.
Oversaw proactive issue resolution and ensured
consistent, seamless client communication.
Built and maintained strong client relationships through
high-quality support and personalized solutions.
Introduced retention and loyalty programs that
strengthened customer commitment and reduced churn.

Led and managed the sales team to achieve monthly and
annual targets.
Designed and implemented sales strategies to drive growth
and expand market share.
Trained and developed new team members, enhancing skills
and performance.
Monitored performance metrics and market trends to refine
strategies and improve results.
Built and maintained strong relationships with key clients
through effective account management.
Collaborated with marketing and product teams to align
business strategies.
Oversaw contract negotiations and ensured smooth closing of
major deals.
Reported performance updates to senior management and
implemented motivational programs to boost productivity.
Managed strategic partnerships and executed partner
marketing initiatives across Egypt and Saudi Arabia, including
partner onboarding, enablement, and training to ensure early
success and active engagement.

Designed and implemented product marketing strategies to enhance
awareness and increase sales.
Conducted market and competitor research to identify customer
needs and inform product development.
Defined product requirements and collaborated with development
teams to align features with market demand.
Coordinated product launches, including campaigns, promotions, and
distribution of marketing materials.
Planned and executed multi-channel marketing campaigns (digital,
email, social media) to drive engagement.
Monitored campaign performance and provided insights and
recommendations for improvements.
Built and maintained strong relationships with key customers,
gathering feedback to refine strategies.
Collaborated with cross-functional teams to ensure alignment of
sales, marketing, and product development efforts.
Delivered product training sessions to sales teams and clients to
ensure proper understanding and usage.
Achieved and surpassed sales targets, driving consistent and sustainable business growth.
Improved lead generation quality and reduced acquisition costs by optimizing multi-channel campaigns (Google,
Meta, LinkedIn).
Enhanced customer retention and loyalty with tailored programs that strengthened long-term relationships and
reduced churn.
Supported multiple successful product launches and restructured teams across sales, marketing, and customer
care, improving overall efficiency and market impact.