Muhammad Fahad, IT & Business Consultant

Muhammad Fahad

IT & Business Consultant

Omar Group

Location
United Arab Emirates - Dubai
Education
Master's degree, Computer Science
Experience
18 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :18 years, 7 Months

IT & Business Consultant at Omar Group
  • United Arab Emirates - Dubai
  • My current job since May 2014

 Meeting with customers to determine project requirements.
 Planning timelines and resources required.
 Clarifying customers specifications and understanding their scope of work.
 Defining Hardware, Software and Network requirements.
 Analyzing IT requirement within the organization and giving advice how to use it.
 Developing the solutions and implementing the new technology.
 Present the solution in written or explain orally.
 Supporting the customers with change management activities.
 Purchasing new systems if required.
 Designing, testing, implementing and monitoring new systems.
 Training the staff how to use the new systems.
 Getting involved in installation/support with technical team.
 Recruiting and training personnel and allocate responsibilities and office space.
 Monitor inventory of office supplies and the purchasing of new items with attention to budgetary constraints.
 Accountable for configuring, installing, and managing installations of LAN / WAN/WLAN.
 Troubleshooting & supporting Microsoft Windows Servers and another Windows OS.
 Installation and troubleshooting of Network printers & scanners.
 Provide VPN/WIFI Support and setup in user’s laptops.
 Create and Maintain company websites. (WordPress)
 Co-ordinate with different vendors to resolve issues in line with the agreed service levels.
 Performed Preventive Maintenance activities and maintain record of complete Network Infrastructures, hardware and software assets.
 Manage Complete Digital & Social Media Platforms of the Company.

Systems Analyst at Alfuttaim
  • United Arab Emirates - Dubai
  • November 2012 to June 2014

 Training the staff how to use the new systems.
 Getting involved in installation/support with technical team.
 Accountable for configuring, installing, and managing installations of LAN / WAN/WLAN.
 Troubleshooting & supporting Microsoft Windows Servers and another Windows OS.
 Installation and troubleshooting of Network printers & scanners.
 Provide VPN/WIFI Support and setup in user’s laptops.
 Co-ordinate with different vendors to resolve issues in line with the agreed service levels.
 Performed Preventive Maintenance activities and maintain record of complete Network Infrastructures, hardware and software assets.

IT Engineer at Delma Brokerage
  • United Arab Emirates - Abu Dhabi
  • May 2010 to November 2012

 Accountable for configuring, installing, and managing installations of LAN / WAN/WLAN.
 Troubleshooting & supporting Microsoft Windows Servers and another Windows OS.
 Installation and troubleshooting of Network printers & scanners.
 Provide VPN/WIFI Support and setup in user’s laptops.
 Create and Maintain company websites. (WordPress)
 Co-ordinate with different vendors to resolve issues in line with the agreed service levels.
 Performed Preventive Maintenance activities and maintain record of complete Network Infrastructures, hardware and software assets.

IT Engineer at AGC Solutions
  • United Arab Emirates - Sharjah
  • October 2005 to April 2010

 Meeting with customers to determine project requirements.
 Planning timelines and resources required.
 Clarifying customers specifications and understanding their scope of work.
 Defining Hardware, Software and Network requirements.
 Analyzing IT requirement within the organization and giving advice how to use it.
 Developing the solutions and implementing the new technology.
 Present the solution in written or explain orally.
 Supporting the customers with change management activities.
 Purchasing new systems if required.
 Recruiting and training personnel and allocate responsibilities and office space.
 Accountable for configuring, installing, and managing installations of LAN / WAN/WLAN.
 Troubleshooting & supporting Microsoft Windows Servers and another Windows OS.
 Installation and troubleshooting of Network printers & scanners.
 Provide VPN/WIFI Support and setup in user’s laptops.
 Create and Maintain company websites. (WordPress)
 Co-ordinate with different vendors to resolve issues in line with the agreed service levels.
 Performed Preventive Maintenance activities and maintain record of complete Network Infrastructures, hardware and software assets.

Education

Master's degree, Computer Science
  • at University of Atlanta
  • November 2018

(

Bachelor's degree, IT
  • at American University of Hawaii
  • November 2005

courses: Microsoft Certified Systems Engineer - (MCSE) * Cisco Certified Network Associate - (CCNA) * Microsoft Certified IT Professional - (MCITP) * IT infrastructure Library v3 Foundation - (ITIL)

Specialties & Skills

Business Counseling
Education
IT Consultancy
Consultancy
Customer Service
NETWORKING
CHANGE MANAGEMENT
INVENTORY MANAGEMENT
Consultancy
Customer Service

Languages

English
Expert
Urdu
Expert

Training and Certifications

MCSE (Certificate)
MCITP (Certificate)
ITIL (Certificate)
Digital Marketing (Certificate)
Date Attended:
September 2018