محمد فهد, IT & Business Consultant

محمد فهد

IT & Business Consultant

Omar Group

البلد
الإمارات العربية المتحدة - دبي
التعليم
ماجستير, Computer Science
الخبرات
18 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 7 أشهر

IT & Business Consultant في Omar Group
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مايو 2014

 Meeting with customers to determine project requirements.
 Planning timelines and resources required.
 Clarifying customers specifications and understanding their scope of work.
 Defining Hardware, Software and Network requirements.
 Analyzing IT requirement within the organization and giving advice how to use it.
 Developing the solutions and implementing the new technology.
 Present the solution in written or explain orally.
 Supporting the customers with change management activities.
 Purchasing new systems if required.
 Designing, testing, implementing and monitoring new systems.
 Training the staff how to use the new systems.
 Getting involved in installation/support with technical team.
 Recruiting and training personnel and allocate responsibilities and office space.
 Monitor inventory of office supplies and the purchasing of new items with attention to budgetary constraints.
 Accountable for configuring, installing, and managing installations of LAN / WAN/WLAN.
 Troubleshooting & supporting Microsoft Windows Servers and another Windows OS.
 Installation and troubleshooting of Network printers & scanners.
 Provide VPN/WIFI Support and setup in user’s laptops.
 Create and Maintain company websites. (WordPress)
 Co-ordinate with different vendors to resolve issues in line with the agreed service levels.
 Performed Preventive Maintenance activities and maintain record of complete Network Infrastructures, hardware and software assets.
 Manage Complete Digital & Social Media Platforms of the Company.

Systems Analyst في Alfuttaim
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2012 إلى يونيو 2014

 Training the staff how to use the new systems.
 Getting involved in installation/support with technical team.
 Accountable for configuring, installing, and managing installations of LAN / WAN/WLAN.
 Troubleshooting & supporting Microsoft Windows Servers and another Windows OS.
 Installation and troubleshooting of Network printers & scanners.
 Provide VPN/WIFI Support and setup in user’s laptops.
 Co-ordinate with different vendors to resolve issues in line with the agreed service levels.
 Performed Preventive Maintenance activities and maintain record of complete Network Infrastructures, hardware and software assets.

IT Engineer في Delma Brokerage
  • الإمارات العربية المتحدة - أبو ظبي
  • مايو 2010 إلى نوفمبر 2012

 Accountable for configuring, installing, and managing installations of LAN / WAN/WLAN.
 Troubleshooting & supporting Microsoft Windows Servers and another Windows OS.
 Installation and troubleshooting of Network printers & scanners.
 Provide VPN/WIFI Support and setup in user’s laptops.
 Create and Maintain company websites. (WordPress)
 Co-ordinate with different vendors to resolve issues in line with the agreed service levels.
 Performed Preventive Maintenance activities and maintain record of complete Network Infrastructures, hardware and software assets.

IT Engineer في AGC Solutions
  • الإمارات العربية المتحدة - الشارقة
  • أكتوبر 2005 إلى أبريل 2010

 Meeting with customers to determine project requirements.
 Planning timelines and resources required.
 Clarifying customers specifications and understanding their scope of work.
 Defining Hardware, Software and Network requirements.
 Analyzing IT requirement within the organization and giving advice how to use it.
 Developing the solutions and implementing the new technology.
 Present the solution in written or explain orally.
 Supporting the customers with change management activities.
 Purchasing new systems if required.
 Recruiting and training personnel and allocate responsibilities and office space.
 Accountable for configuring, installing, and managing installations of LAN / WAN/WLAN.
 Troubleshooting & supporting Microsoft Windows Servers and another Windows OS.
 Installation and troubleshooting of Network printers & scanners.
 Provide VPN/WIFI Support and setup in user’s laptops.
 Create and Maintain company websites. (WordPress)
 Co-ordinate with different vendors to resolve issues in line with the agreed service levels.
 Performed Preventive Maintenance activities and maintain record of complete Network Infrastructures, hardware and software assets.

الخلفية التعليمية

ماجستير, Computer Science
  • في University of Atlanta
  • نوفمبر 2018

(

بكالوريوس, IT
  • في American University of Hawaii
  • نوفمبر 2005

courses: Microsoft Certified Systems Engineer - (MCSE) * Cisco Certified Network Associate - (CCNA) * Microsoft Certified IT Professional - (MCITP) * IT infrastructure Library v3 Foundation - (ITIL)

Specialties & Skills

Business Counseling
Education
IT Consultancy
Consultancy
Customer Service
NETWORKING
CHANGE MANAGEMENT
INVENTORY MANAGEMENT
Consultancy
Customer Service

اللغات

الانجليزية
متمرّس
الأوردو
متمرّس

التدريب و الشهادات

MCSE (الشهادة)
MCITP (الشهادة)
ITIL (الشهادة)
Digital Marketing (الشهادة)
تاريخ الدورة:
September 2018