IT Support Engineer
Sharaf DG
Total years of experience :15 years, 9 Months
IT Support Engineer. B2B.
Managed Devices Installation in the field.
Manage the IT-Sales, Services & Support
Working for multinational oilfield, marine and industrial consultant in IT Department to manage all IT Infrastructure.
Client and Server Side Support.
• Supervised the support of 200 users running Windows XP, Vista & 7
• Implemented asset management plan for inventorying equipment
• Configured ADSL Routers
• Website Update & E-mail Management
• Maintenance and Configuration of Network Printers
• Installation of Software, Drivers and Operating Systems
• Coordinate with vendors for computer items
• Documentation of all IT infrastructure, Inventory & Networking
BCS two years