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Hamza Ajmal, Customer service officer

Hamza Ajmal

Customer service officer·Mobilink microfinance Bank AHMAD PUR EAST

Saudi Arabia

Master's degree, master of computer science

Work experience

Total years of experience: 3 years, 1 months

Customer service officer

January 2026 - January 2026

Mobilink microfinance Bank AHMAD PUR EAST

Mecca, Saudi Arabia

January 2026 - January 2026

• Handled customer queries and complaints professionally, maintaining good relations.
• Strong motivational and leadership skills.
• Ability to work in a fast -paced environment to set deadlines.

Company industry:
Accounting

Cashier

April 2023 - January 2026

U Microfinance Bank Limited

Ahmadpur East, Pakistan

April 2023 - January 2026

I have good experience.

Company industry:
Banking

Customer service officer

January 2023 - January 2026

U microfinance Bank, UCH SHARIF

Mecca, Saudi Arabia

January 2023 - January 2026

• Collaborated with team members to achieve effective workflow.
• Streamlined order fulfilment processes, enhancing overall productivity.
• Maintained accurate and detailed records of daily operations to support file
management.

Company industry:
Accounting

Education

Islamia University of Bahawalpur

January 2020

January 2020

Master's degree, master of computer science

Pakistan

Islamia University of Bahawalpur

January 2020

January 2020

High school or equivalent, Business And Computer Studies

Saudi Arabia

Skills

CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FILE MANAGEMENT
Intermediate
FILE MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MICROFINANCE
Intermediate
MICROFINANCE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT WINDOWS
Intermediate
MICROSOFT WINDOWS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
WORKFLOW AUTOMATION
Intermediate
WORKFLOW AUTOMATION
Intermediate

Languages

Arabic
Beginner
English
Beginner
Urdu
Beginner