Iulianna Pop

• Processed, verified, and approved daily invoices to ensure financial
accuracy and reduce potential revenue losses.
• Maintained and updated daily profit-and-loss reports on customer level to
support financial transparency and activity.
• Supported project management activities for a standardized invoicing
initiative, contributing to process optimization and system improvements.
• Generated and analyzed monthly customer-level KPI reports to track
performance and support managerial reporting needs.
• Managed procurement and inventory of operational consumables,
ensuring uninterrupted business operations.
• Prepared accurate monthly financial pallet reports used for customer
billing and internal financial review.
• Executed monthly billing for multiple customer accounts, ensuring
compliance, accuracy, and timely document archiving.
• Provided professional customer support, addressing inquiries promptly
and ensuring high service satisfaction.

• Oversaw daily warehouse and logistics operations to ensure smooth and
efficient workflow for multiple customers.
• Supervised picking, packing, loading, and dispatch activities to meet
delivery schedules.
• Managed a team of warehouse operatives, providing coaching, training,
and performance evaluations.
• Planned and allocated manpower based on volume forecasts and
operational priorities.
• Monitored inventory accuracy and coordinated stock checks, cycle counts,
and discrepancy resolution.
• Ensured adherence to health & safety regulations, warehouse standards,
and SOPs.
• Collaborated with transport, supply chain, and customer service teams to
optimize operations.
• Handled operational escalations and resolved issues relating to delays,
shortages, or damaged goods.
• Utilized WMS (Warehouse Management Systems) and logistics software to
track and manage workflow.
• Identified process improvements to enhance productivity, reduce costs,
and minimize errors.
• Maintained accurate daily/weekly operational reports including KPIs,
productivity, and shipment status.
• Coordinated training for new staff on equipment, safety procedures, and
operational processes.
• Ensured proper use and maintenance of warehouse equipment such as
forklifts, scanners.
• Supported management in implementing new operational policies,
technology upgrades, and continuous improvement initiatives.

• Led and developed a team of 14 employees, fostering accountability,
teamwork, and high performance.
• Implemented daily and weekly planning, training, and task rotation to
optimize workflow and staff productivity.
• Conducted 1:1 coaching and performance reviews, improving team
efficiency and goal achievement.
• Collaborated with management, departments, transport partners, and
multinational customers to streamline operations.
• Managed load booking, shipping documentation, and scheduling,
ensuring on-time deliveries and high customer satisfaction.
• Participated in process improvement projects, implementing initiatives
that enhanced shipping efficiency and departmental performance.
• Coordinated employee leave, temporary staffing, and onboarding
programs, ensuring smooth operations and teamintegration.

• Managed inbound, production, and outbound warehouse operations for a
start-up, ensuring timely and accurate processing of 2, 000+ pallets per
quarter.
• Supervised and trained warehouse staff, improving team efficiency and
workflow.
• Handled transportation booking, returns, and discrepancy resolution in
SAP to maintain operational accuracy.
•
Verified product labeling, quality, and inventory while collaborating with
Supply Chain Coordinators to streamline processes.

• Managed daily receiving, releasing, and put-away of goods, ensuring
accurate inventory and smooth warehouse operations.
•
Verified product labeling, quality, and stock, resolving discrepancies in
SAP.
• Coordinated with Supply Chain and operational teams to optimize
workflows and delivery schedules.
• Prepared and reported daily cross-dock plans, turnover, and undelivered
goods.
• Streamlined unloading and replenishment processes, improving efficiency
and accuracy.

• Coordinated 100+ multinational employees, managing schedules,
rotations, and key employment documents.
• Processed weekly timesheets, monthly payroll, and project-based invoicing
with accuracy.
• Maintained Excel-based project and cost tracking, improving visibility of
cash flow and production.
• Temporarily assumed managerial responsibilities, ensuring smooth
operations.
• Supported production improvements through strategy meetings and
workflow optimization.

• Designed and executed key visual and spatial elements for Green Tree, an
exhibition presented in Intrusion
• Contributed to concept development and full project realization, from
research to installation